Product Copywriter 產品文案編輯(中文)

5 hours ago

Taipei, Taiwan SHOPLINE Full time NT$480,000 - NT$720,000 per year

【What you will be doing】

  • 產品文案撰寫、翻譯、優化並定期維護內容
  • 將產品相關知識、教學製作成淺顯易懂的資料
  • 與各部門團隊協調產品內容優化事項
  • 與不同地區團隊合作更新並維護 FAQ,確保能滿足各地用戶需求
     
  • Able to draft proper documents and guidance in response to a wide variety of issues and questions from our merchants
  • Delivering and transforming complex technical messaging into a merchant friendly resolution and action plan
  • Working with multiple teams including: engineering, product management, legal, customer support and, of course, our merchants to ensure the best practice and guidance can be initiated for reference.
  • Working collaboratively with internal stakeholders of different region to develop instruction manuals and guidance for our merchants with well-written FAQ documents tailored for each region's specific scenarios and needs.

【Who we are looking for】

  • 具備兩年以上文字編輯經驗
  • 擅長線上內容策展以及撰寫
  • 對文字有高度敏銳度及良好邏輯思考能力
  • 熟悉產品、技術相關文案
  • 具備產品行銷經驗尤佳
  • 具備 B2B/B2B2C 或者 SaaS 產品經驗尤佳
  • Bachelor's degree or equivalent experience in marketing or communications
  • 2+ years of professional copywriting and editing experience
  • Strong working knowledge of online content strategy and creation
  • Exceptional writing, proofreading, and editing skills
  • Exceptional skill with the nuances of technical writing
  • Previous experience in Product Marketing will be a plus
  • Solid understanding of B2B and B2B2C SaaS products concepts strongly preferred

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