Field Sales Engineer Representative

1 month ago


New Taipei City, Taiwan Arrow Electronics, Inc. Full time
Job Description

We are seeking a highly skilled Field Sales Engineer to join our team at Arrow Electronics, Inc. This role will be based in TW-Taipei, Taiwan (Jian-Yi Rd) and will involve working on a full-time basis.

About the Role

This Field Sales Engineer position is an exciting opportunity for individuals who want to work in a fast-paced sales environment and drive revenue growth for our company. As a Field Sales Engineer, you will be responsible for providing exceptional customer service, ensuring that customers receive the highest level of support and satisfaction.

Responsibilities
  • Provide top-notch customer service to meet customer satisfaction while maintaining efficiency in corporate operational processes and procedures.
  • Serve as a liaison between Arrow's internal resources, vendor resources, and customers.
  • Demonstrate a proactive approach and sense of urgency on our customers' behalf, anticipate their requirements, and communicate efforts in a timely and effective manner.
  • Process routine/customer orders accurately and timely.
  • Resolve discrepancies with the customer prior to order entry.
  • Enter sales orders into the Arrow system.
  • Review backlog report to fulfill orders most effectively.
  • Meet customer service agreements established in SOW.
  • Backlog Management, Billing, and Resolution of vendor Invoice Discrepancies and Claims.
Requirements
  • Typically requires a 4-year degree with a minimum of 5 years of related experience in semiconductor companies or electronics distributors.
  • Could work within established procedures with a moderate degree of supervision.
  • Problem-solving and detail-oriented.
  • Solid understanding of product cycle and manufacturing procedures of customer.
  • Solid knowledge on products and technology development in the electronic components industry.
What We Offer

In addition to competitive financial compensation, including various compensation plans, and a solid benefits package, we offer:

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • Performance Bonus
  • Paid Time Off
  • Special/Extra Leave
  • 5-Day Work Week
  • Growth Opportunities
  • And more
About Arrow

Arrow Electronics, Inc. is a leading global provider of innovation and technical solutions. With 2023 sales of USD $33.11 billion, we develop technology solutions that improve business and daily life. Our broad portfolio spans the entire technology landscape, helping customers create, make, and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.



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