Customer Service Officer
3 weeks ago
We are seeking a skilled Customer Service Officer to join our team in Taiwan. As a key member of our operations team, you will be responsible for system-related work, customer management, and inventory management.
Key Responsibilities- Perform system-related tasks, including SO entries, maintenance, shipment release, and inventory management.
- Collaborate closely with Field Sales, Inside Sales, Quote Specialist/Marketing, Warehouse, and Logistics teams.
- Manage customer relationships and handle RMA (customer returns).
- Work closely with Field Sales and Inside Sales on Pre-Order & Order Entry.
To succeed in this role, you will need:
- Diploma or degree in any field.
- At least 3 years of experience in customer service, sales administration, or buyer roles.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office software, especially Excel.
- Customer-service oriented, analytical, and problem-solving mindset.
- Self-motivated and ability to prioritize tasks with sense of urgency.
In return for your skills and experience, we offer:
- Competitive salary: NT$45,000 - NT$60,000 per month.
- Medical Insurance.
- Life Insurance.
- Discretionary Performance Bonus.
- Paid Time Off.
- 5-Day Work Week.
- Growth Opportunities.
- And more
Arrow Electronics, Inc. is a leading technology manufacturer and service provider. We guide innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, we develop technology solutions that improve business and daily life. Our broad portfolio spans the entire technology landscape, helping customers create, make, and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
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