CRM Specialist

13 hours ago

Taipei, Taiwan Bitunix Fintech LLC Full time

Job Summary:

We are seeking a data-driven and collaborative CRM Marketing Manager/Specialist to lead our customer engagement strategy through email marketing, push notifications, and lifecycle automation. This role will work cross-functionally with the Tech team to ensure seamless integration, data accuracy, and campaign execution across platforms. Fluency in both Chinese and English is required.

Key Responsibilities:

  • Own and execute multi-channel CRM strategies across email, push, in-app messaging, and SMS.
  • Design and manage lifecycle flows (onboarding, reactivation, churn prevention) in close coordination with the Tech team.
  • Develop, test, and optimize the onboarding flow to ensure a smooth and effective user activation journey.
  • Collaborate with developers, product managers, and data engineers to:
    • Implement and maintain customer data pipelines and event tracking.
    • Ensure marketing tools are correctly integrated (e.g., Braze, MoEngage, Segment, Firebase, Appsflyer, GA4, Sendinblue, and in-house sending system).
    • Automate event-based and behavior-triggered campaigns.
  • Work closely with the Content team to ensure high-quality messaging that complies with best practices and avoids spam filters.
  • Create and manage dynamic segmentation and personalized messaging using customer and event data.
  • A/B test messaging, delivery times, and creative formats to optimize performance.
  • Ensure full compliance with GDPR, CAN-SPAM, and other data regulations.
  • Monitor CRM campaign KPIs and generate performance reports with actionable insights.

Requirement:

  • Bachelors degree in Marketing, Computer Science, Business, or a related field.
  • 3+ years experience in CRM, email marketing, or lifecycle marketing.
  • Proven ability to work with Tech teams on campaign automation, customer data, and platform integrations.
  • Proficient in tools such as Braze, MoEngage, Iterable, Klaviyo, Salesforce Marketing Cloud, Segment, Firebase, Appsflyer, GA4, Sendinblue, in-house systems, or HubSpot.
  • Familiarity with HTML/CSS for email, and basic knowledge of APIs and webhooks is a plus.
  • Analytical mindset with strong skills in data interpretation and decision-making.
  • Excellent communication, collaboration, and project management skills.
  • Fluent in both Chinese and English (spoken and written).
  • Position can be remote

  • CRM Specialist

    1 week ago

    Taipei, Taiwan Bitunix Fintech LLC Full time

    Job Summary: We are seeking a data-driven and collaborative CRM Marketing Manager/Specialist to lead our customer engagement strategy through email marketing, push notifications, and lifecycle automation. This role will work cross-functionally with the Tech team to ensure seamless integration, data accuracy, and campaign execution across platforms. Fluency...

  • CRM Operation Specialist

    13 hours ago

    Taipei, Taiwan Binance Full time

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Regional CRM Specialist

    13 hours ago

    Taipei City, Taiwan ASUS Full time $90,000 - $120,000 per year

    ResponsibilitiesPlan and execute CRM campaigns across channels (email, WhatsApp, website, etc.), including segmentation, content coordination, and schedulingSupport local market teams with campaign rollout and project follow-upsCollaborate with regional stakeholders to translate strategies into actionable execution plansMaintain and update WIP trackers,...

  • Pizza Hut CRM Assistant Manager

    4 days ago

    Taipei City, Taiwan Jardine Restaurant Group Full time NT$720,000 - NT$1,440,000 per year

    Job Responsibilities:Member Lifecycle Program Management (55%)Lead lifecycle campaign strategy and execution.Collaborate with internal MKT campaign PMs and specialists to ensure campaign delivery, performance monitoring, and iterationIdentify customer segments and propose relevant campaign journeys to increase member reactivation, frequency, and...

  • Data Reconciliation Specialist

    13 hours ago

    Taipei, Taipei City, Taiwan Greenpeace East Asia Full time NT$1,200,000 - NT$2,400,000 per year

    Purpose and Scope of the JobData Reconciliation Specialist is a regional role within the Fundraising & Engagement Department, playing a pivotal role in the Data, Insight & Analytics Team (DIA). This role supports fundraising & engagement operations across all East Asia markets – Hong Kong, Taiwan, South Korea and Japan.This position primarily focuses on...

  • Member Relationship Specialist

    13 hours ago

    Taipei, Taipei City, Taiwan British Chamber of Commerce in Taipei (BCCTaipei) Full time

    Job Title: Member Relationship SpecialistEmployment Type: Full-time About UsThe British Chamber of Commerce in Taipei (BCCT) is a dynamic and influential organization that fosters business connections, promotes UK-Taiwan trade relations, and supports member companies through networking, advocacy, and engagement. We are seeking a proactive and personable...

  • Operation Specialist

    13 hours ago

    Taipei, Taiwan Johnson Controls Full time NT$400,000 - NT$800,000 per year

    Job Summary:We are seeking a detail-oriented and proactive Operations Specialist to support and optimize our daily business operations. The ideal candidate will play a key role in streamlining processes, improving efficiency, and ensuring smooth coordination across departments. Key Responsibilities:Monitor and manage daily operational activities to ensure...

  • Sales Support Specialist

    13 hours ago

    Taipei, Taipei City, Taiwan Johnson Controls Full time NT$480,000 - NT$1,440,000 per year

    Resolution SpecialistTaipei, TaiwanJob SummaryWe are seeking a detail-oriented and proactive Sales Support Specialist to join our team in Taiwan. The ideal candidate will have 3+ years of experience in a similar role, strong ERP system knowledge, and excellent communication skills in English. This role is critical in supporting the sales team, ensuring...

  • Operation Specialist

    13 hours ago

    Taipei, Taipei City, Taiwan Johnson Controls Full time

    Job SummaryWe are seeking a detail-oriented and proactiveOperations Specialistto support and optimize our daily business operations. The ideal candidate will play a key role in streamlining processes, improving efficiency, and ensuring smooth coordination across departments.Key ResponsibilitiesMonitor and manage daily operational activities to ensure...

  • Digital Marketing Specialist

    13 hours ago

    Taipei, Taipei City, Taiwan PowerArena Full time

    We are seeking a full-time Digital Marketing Specialist with a strong focus on SEO content writing to join the team. This role will support both PowerArena and our sister company MotherApp. You will be responsible for creating and optimizing content that strengthens our online presence, generates inbound leads, and improves our SEO performance in both...