Global New Account Specialist

1 week ago

Zhongshan District, Taiwan American Express Full time $40,000 - $60,000 per year

At American Express, our culture is built on a 175-year history of innovation, shared

values

and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure

New Accounts

  • To process New Accounts application to follow through the NAs Desk Instruction guideline and comply with regulation required and policy required when receiving or pre-screening for editing all related coding and review all supporting documentation
  • To process and ensure application forms and media filing correctly and keep confidential and comply with regulation required.
  • Response for handling Inbound / Outbound calls and follow up the action taken
  • To perform New Accounts servicing calls, whilst delivering the first- class customer service.
  • Other duties as assigned by Leader.

Minimum Qualifications:

  • College/University degree
  • Have Fluent English speaking and written skills both English and mandarin
  • Be Punctual and responsible.
  • Action plan taken upon management's advice
  • Problem solving skill
  • Must be able to effectively listen to the customer, make a connection, acknowledge and empathize when appropriate.
  • Must have strong time management skills and the ability to work under pressure and with limited supervision.
  • Well communication. Ability to effectively communicate American Express concerns while ensuring customers that they are valued.
  • Computer literate with a solid working knowledge of current internet technology and the ability to research information for business related purposes. PC skills, ie, Microsoft Word, Excel, PowerPoint
  • General commercial/banking or credit card industry knowledge
  • Honest, patient, responsive and with good integrated personality
  • Must have strong time management skills and the ability to work under pressure
  • Must be willing and able to overtime or work any shift within our hours of operations, which includes weekends and long holiday

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  • Partnership Business Analyst

    1 week ago

    Zhongshan District,, Taiwan American Express Full time $60,000 - $100,000 per year

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

  • BD】Business Development Specialist

    5 days ago

    Xizhi District, New Taipei City, Taiwan Acer Full time NT$104,000 - NT$130,878 per year

    We are seeking a Business Development Specialist / Senior Specialist to join Acer's AI Business Unit (AI BU). This is an opportunity to help shape the growth of one of Acer's most innovative divisions, focusing on AI servers, hardware, and solutions.You will play a key role in developing new business opportunities across the APAC region, supporting tenders...

  • Sales Account Manager

    1 week ago

    Wuqi District, Taichung City, Taiwan Air Liquide Full time $90,000 - $120,000 per year

    Air Liquide Advanced Materials (ALAM) is transforming the science of electronics and technology. We innovate with atomic scale engineering to open up countless new possibilities in how the world lives, works and connects. Today, our ALOHATM and Voltaix products are critical to the manufacture of the newest computer chips required for Big Data and the...

  • Manager, Specialist Sales

    1 week ago

    Da'an District, Taipei City, Taiwan Mastercard Full time $80,000 - $120,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Director, Line of Business Compliance Officer – China Joint Venture

    1 week ago

    Zhongshan District,, Taiwan American Express Full time $150,000 - $200,000 per year

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

  • Territory Account Representative

    1 week ago

    Linkou District, New Taipei City, Taiwan nVent Full time $80,000 - $120,000 per year

    We're looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.ResponsibilitiesAs a Territory Account Representative, you will provide region strategy and leadership for Taiwan server...

  • Country Manager

    1 week ago

    Zhongshan District, Taipei City, Taiwan Lenovo Full time $80,000 - $120,000 per year

    We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...

  • Junior IT Specialist

    1 week ago

    Taoyuan District, Taiwan Atlas Copco Full time $40,000 - $80,000 per year

    To provide the onsite support for end users to identify, diagnose and rectify any issues in computer hardware, software, services, and applications Fulfillment of the change/service requests, tasks assigned to you, ensuring they are handled correctly and promptly Act on incidents which are approaching or have reached the point of breaching our service...

  • Specialist, Marketing

    1 week ago

    Da'an District, Taipei City, Taiwan Mastercard Full time $80,000 - $120,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Ecommerce Program Specialist

    1 week ago

    Neihu District, Taipei City, Taiwan UST Full time $104,000 - $130,878 per year

    We are seeking an Ecommerce Program Specialist in the APAC region to contribute significantly to the Marketplace initiatives across regional markets.This position involves collaborating closely with the Regional Ecommerce Manager and cross-functional teams to guarantee the timely implementation of product updates, promotions, and site improvements. We are...