
Partnership Business Analyst
1 week ago
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
This role focuses on supporting partnership business initiatives to drive business and sales activities, manage sales channels, and ensure achievement of targets for expanding merchant coverage. The position also involves seeking new opportunities to acquire prospects as assigned by leadership.
Key Responsibilities include, but are not limited to:
1. Partnership Operations:
- Oversee day-to-day operations and documentation with partners.
- Resolve incoming operational issues or requests related to the business.
- Manage routine business referrals and ensure timely resolution.
2. Business Development:
- Assist the partnership manager in managing channel acquisitions, account development, sales training, acquisition activities, marketing programs, and administrative tasks.
- Provide support in designing and implementing sales incentive and award programs to drive sales performance.
- Acquire accounts from prospect lists, as requested, to expand the spending network and merchant coverage.
3. Project Support:
- Support the partnership manager in leading various business projects and initiatives.
Minimum Qualifications
- Bachelor's degree or above.
- 2–3 years of relevant work experience.
- Strong communication and negotiation skills.
- Experience in sales or customer service is required.
- Proficiency in English for effective communication with colleagues.
- Self-motivated individual capable of achieving goals and operating independently.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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