Vice President, Team Lead, Home Advice Manager, Consumer Banking Group
1 day ago
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
- Develop and implement strategic plans to drive the growth and profitability of the home advice segment within the consumer banking division
- Oversee the management of a team of home advice specialists, ensuring they provide exceptional customer service and tailored financial solutions
- Analyze market trends, customer needs, and competitive landscape to identify opportunities for product and service enhancements
- Collaborate with cross-functional teams to develop and launch new home advice offerings that align with the bank's overall strategy
- Monitor and report on key performance indicators, identifying areas for improvement and implementing corrective actions
- Ensure compliance with all relevant regulations and internal policies
- Foster a culture of continuous learning and professional development within the team
Requirements
- Minimum 8 years of experience in the consumer banking or financial services industry, with a proven track record of leading and managing a team
- Strong understanding of the home advice market, including customer needs, industry trends, and competitive landscape
- Excellent communication and interpersonal skills, with the ability to effectively engage with customers, stakeholders, and cross-functional teams
- Analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions
- Demonstrated leadership skills, with the ability to motivate and inspire a team
- Proficient in the use of relevant financial and customer relationship management (CRM) software
- Ability to work in a fast-paced, dynamic environment and adapt to changing business needs
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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