Analyst, Home Advice Specialist, Deposits
1 day ago
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
- Provide personalized and comprehensive home advice to customers, covering areas such as home financing, property investment, and home-related services
- Conduct in-depth analysis of customer needs and financial situation to recommend suitable home solutions
- Collaborate with internal teams (e.g., mortgage, wealth management) to deliver seamless and integrated customer experiences
- Stay updated on market trends, regulatory changes, and product offerings to provide accurate and timely advice
- Contribute to the development of new home-related products and services to meet evolving customer needs
- Maintain strong relationships with customers and proactively address their queries and concerns
Requirements
- Minimum 3 years of experience in a customer-facing role, preferably in the banking, financial services, or real estate industry
- Strong analytical and problem-solving skills to understand customer needs and provide tailored solutions
- Excellent communication and interpersonal skills to engage with customers effectively
- Ability to work collaboratively with cross-functional teams and stakeholders
- Proactive, adaptable, and committed to delivering exceptional customer service
- Proficient in the use of relevant financial and customer relationship management tools
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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