Human Resources Officer

About the Company

Hello Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

Our promise to you:

• We will respect and value your background and perspectives
• We will work together with integrity
• We will share our incredible pride for job, company and industry

What we ask of you:

• Bring passion to all that you do
• Listen, move fast and think innovatively
• Speak up, have ideas and share them
• Believe in customer service, and treating every person with kindness

Plaza Premium Group (PPG) is the global leader in integrated, 360-degree airport hospitality experiences and passenger service solutions, operating at over 600 international and domestic airports across 150 countries and proudly serving 24 million passengers annually with award-winning services.

Join our family today.

Together, we'll make travel better.

What you'll be doing:

Talent Acquisition:

• Provide end-to-end talent acquisition solutions and services across multiple business disciplines, with a strong focus on identifying and attracting top talent for the organization.
• Liaise with business departments to understand manpower needs and assist in developing sustainable talent acquisition and hiring strategies.
• Act as a business partner and talent acquisition advisor on behalf of HQ to address recruitment needs and challenges of regional offices.
• Serve as Plaza Premium Group's brand ambassador, promoting our employee value proposition to inspire and engage candidates.
• Support talent acquisition-related projects and initiatives, such as internship programs, employer branding, and process improvement.
• Administer talent acquisition metrics reports, including invoicing and cost-tracking.
• Participate in local and overseas recruitment programs and provide support for overseas hiring activities.
• Liaise with user departments on manpower needs and identify appropriate channels for talent identification.

Learning and Development:

• Collaborate with business leaders to identify learning and development needs and design programs that support employee growth and organizational goals.
• Coordinate and facilitate training sessions, workshops, and development initiatives to enhance employee skills and performance.
• Monitor and evaluate the effectiveness of learning programs and provide recommendations for continuous improvement.

General HR Support:

• Act as a business partner between HQ HR and global offices on HR-related issues, ensuring compliance with local labor laws and regulations in Taiwan.
• Formulate, implement, and review HR strategies and policies in alignment with the company's direction.
• Maintain timely and accurate employee data and prepare recruitment-related statistics for management analysis and review.
• Assist in handling various HR ad hoc projects and initiatives, conducting analysis and providing reports.
• Prepare regular HR reports for management review.
• Support ad-hoc tasks as required.

About you:

• Degree in Human Resource Management or a related discipline.
• Minimum of 5 years' relevant experience in HR, with a strong focus on talent acquisition and learning development.
• Hands-on experience in data management and reporting.
• Detail-oriented, well-organized, with a strong analytical mind, initiative, and proactive approach.
• Excellent time management skills, able to prioritize work and work under pressure.
• Proficient in MS Office applications.
• Strong communication and interpersonal skills.
• Good command of spoken and written English and Mandarin.
• Familiarity with Taiwan labor laws and regulations is an advantage.