TW Life】Business Data Manager, TM Strategic Sales Support Dept
2 days ago
Key Responsibilities
Data Planning and Report Optimization: Develop and update telemarketing data in SAS EG based on business needs; create and optimize reports related to business systems, incentive programs, and KPI tracking to improve efficiency.
資料規劃與報表優化:依據業務需求,使用 SAS EG 建置並更新電話行銷相關數據;製作與優化業務系統、獎勵計畫及 KPI 追蹤報表,以提升營運效率。
Performance Tracking and Dashboard Enhancement: Monitor the performance of telemarketing lists, products, quality, and training projects; implement and improve dashboards to help the sales team quickly identify issues.
績效追蹤與儀表板管理:監控電話行銷名單、產品、品質及訓練專案之成效,設計並優化儀表板,協助業務團隊即時掌握問題與改善方向。
Telemarketing Portal Management: Manage and maintain the telemarketing portal, set access permissions based on organizational hierarchy, and design independent query systems in line with the IS Model data segmentation.
電話行銷系統管理:維護電話行銷門戶網站,依組織層級設定權限,並設計符合 IS Model 數據分層邏輯的獨立查詢系統。
Administrative Support: Perform other administrative tasks related to business support.
行政支援:協助處理與業務支援相關之行政作業及主管交辦事項。
Education: Bachelor's degree or above, preferably in Statistics or a related field.
學歷:大學以上,統計、數據分析或相關科系畢業尤佳。
Experience: Over 6 years in the financial insurance industry; experience with telemarketing operations is a plus.
經驗:6 年以上金融保險業經驗;具電話行銷作業經驗者佳。
Technical Skills: Proficiency in Office software, advanced skills in Excel, and experience with Access is advantageous.
技術能力:熟悉 Office 軟體,擅長 Excel;具 Access 經驗者尤佳。
Data Processing Skills: Strong development capabilities in SAS EG and Tableau are required.
資料分析技能:熟練 SAS EG 與 Tableau 之開發與應用能力。
Work Ethic: Able to work independently with a proactive and flexible attitude.
工作特質:能獨立作業,具主動積極與彈性應變能力。
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