Senior Sales Support Assistant

1 week ago

Taipei Taipei City, Taiwan Emirates Full time $60,000 - $120,000 per year

Job Purpose
We started out in 1985 with just two aircraft and handful of enthusiastic people. Now we have a team of over 60,000 and one of the largest fleets in the world. You could be part of our story and join us in our home city, Dubai. You'll earn a tax-free salary and enjoy a competitive package of benefits. Our cosmopolitan team is built by people from over 160 nations. But wherever we're from, there's one thing we all share – a passion for travel. Our airline connects people to new places, experiences and cultures in 160 cities across six continents, and our route network is growing all the time. We have the only fleet of just A380 and Boeing 777 aircraft in the world, and we've won multiple awards for our on board experience. We're looking for people from across the globe to join our team in a vast range of areas. Be part of Emirates and help us to create the future of travel.

Provide comprehensive best in class sales support across all channels and segments to Emirates' trade partners in order to maximize revenue and achieve commercial targets. Support the sales teams and external customers ensuring that all requests are actioned promptly.

  • Assist the Sales Team to create and maintain the Customer Records, requests, client complaints etc.
  • Support and co-ordinate in compiling routine and/or ad-hoc reports on potential and existing clients to ensure that teams functions efficiently.
  • To independently ensure and supervise efficient filing systems in the Sales Office.
  • Co-ordinate and support Sales team in the selling and marketing of all products through efficient handling of direct mail and Tele- sales, answering to queries.

Qualification

Qualifications
12 yrs schooling or equivalent

Experience
3+ yrs Airlines Sales Experience

Knowledge/skills

  • Strong Customer Service Skills
  • Fares and Ticketing / Reservation skills
  • Skilled user of MS Office packages & GDS System
  • Superior communication skills – written & spoken in English and Mandrain
  • Ability to work under stress, while at the same time exhibit a high degree of productivity
  • Ability to work independently
  • Have right to live and working in Taiwan

If you are a high-performer, seeking a career challenge, personal and professional development, and reward and recognition for your contribution, then the Emirates Group is the perfect opportunity for you.

Salary & benefits

Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website

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