Facilities Officer

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   How We support the Whole You:  Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.Benefits to eligible employees, include:Group Insurance PlanAnnual LeaveLabor InsuranceNational Health InsuranceEmployee Welfare CommitteeEmployee Assistance Programme (EAP)About the role:To support Facility Manager and be the primary interface with local stakeholders, understanding and responding to their needs through the effective and efficient coordination of all the facilities and services to meet or exceed the service level agreements with customer. To deliver assignment effectively, apply industry best practice, implement the most efficient methodologies, processes, technologies, and work practices to align with client's business strategies, site requirement, and standards and comply with local regulations, JLL policies and customer's guidelinesWhat this job involves:Support the Facilities Lead in implementing programs for client and user satisfaction.Coordinate maintenance schedules and supervise workers for central office environments.Assist FM in developing a facility management plan and overseeing service providers.Source, select, contract, oversee, and manage service providers or tier-two on-site staff.  Keep the service standard including but not limited to Helpdesk work, Mailroom, Housekeeping, employee service and F&B etc.Act as a liaison between Facility Manager, JLL personnel, and vendors.Implement technology for automated processes and conduct site inspections.Manage relationships with landlords, improve services, and ensure timely reports.Collaborate with stakeholders, handle small projects, and lead delegated tasks in FM.Conduct monthly site inspections and daily patrols to proactively identify and resolve issues.Independently handle small projects, including proposals for space upgrades, refurbishments, Lab/Shielding Room establishment, and internal relocations, with extensive knowledge of air and power consumption, floor loading, and EHS-related advice for stakeholders.Rotate and support other offices within Taiwan's portfolio.FM lead delegated tasksInterested?  An ideal candidate would need to have the following qualificationsBachelor's degree in business, marketing, or related field preferred. A minimum of 3 years of experience in a related industry is preferred.Excellent communication skills required to interact effectively with all levels of the company, external vendors, and customers. Knowledge of supervision principles, practices, and techniques is a plus.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Microsoft Project, etc.).Strong written and verbal English language skills.Ability to work independently, make decisions, and respond quickly in emergency situations.Strong problem-solving skills to address facility-related challenges and implement efficient solutions.Detail-oriented approach to ensure accuracy and quality in facility management tasks and documentation.Customer-focused mindset, prioritizing meeting the needs and expectations of facility users and occupants.Flexible and adaptable to changing priorities and able to handle emergent issues effectively.Leadership qualities to supervise and coordinate facility maintenance staff and service providers.Discipline in the working environment and compliance with policies.If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableAbout JLL –We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.Location: On-site –New Taipei, Taiwan, ChinaIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.