
Representative, Customer Service
21 hours ago
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards.
Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition:
J0092243
-
SR| Services Representative
21 hours ago
Taipei, Taipei City, Taiwan Schneider Electric Full time NT$900,000 - NT$1,200,000 per yearAbout SE Taiwan 永續未來 由你定義Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?We are looking forServices Representativeto make an #IMPACTAtSchneider Electric, we believe access to energy and digital is a basic human right. We empower all to do...
-
Customer Service Representative
5 days ago
Hsinchu City, Taiwan Air Products Full time NT$300,000 - NT$600,000 per yearAt Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...
-
Customer Service Representative
21 hours ago
Taipei, Taipei City, Taiwan Bausch + Lomb Full time NT$300,000 - NT$600,000 per yearBausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.Our comprehensive portfolio of over 400 products is fully...
-
Asso. Analyst, Customer Service
21 hours ago
Taipei, Taipei City, Taiwan BD Full time NT$396,000 per yearJob Description SummaryProvides customer service support to customers utilizing effective relationship management skillsJob DescriptionPlace and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives, Marketing) and communicate as needed to ensure high customer...
-
Customer Service Officer
21 hours ago
Taipei, Taipei City, Taiwan BSI Full time NT$360,000 - NT$480,000 per yearGreat that you're thinking about a career with BSIResponsibilities & AccountabilitiesHelp and support clients & company to prepare assessment deliveryEstablish long-term relationship with customer to answer clients' queries and solve problems pre and after assessmentDeal with customer complaints, continuously improve customer satisfaction in order to...
-
Customer Service Engineer
1 week ago
Tainan City, Tainan City, Taiwan KLA Full time NT$900,000 - NT$1,200,000 per yearCompany OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...
-
Customer Engineering Service Program Manager
1 week ago
Hsinchu City,, Taiwan Vanguard International Semiconductor Corporation (VIS) Full time NT$900,000 - NT$1,200,000 per yearAbout UsVanguard International Semiconductor Corporation (VIS) is a leading specialty IC foundry service provider. Since its inception in 1994 in Hsinchu Science Park, Taiwan, VIS has been achieving continuous success in its technology development and production efficiency improvement. VIS has also been consistently offering its customers cost- competitive...
-
Customer Service Specialist – APAC
1 week ago
Taoyuan Coty, Taiwan CENTOGENE GmbH Full time NT$480,000 - NT$720,000 per yearYour ResponsibilitiesAct as the first-line contact for customer inquiries, providing professional and timely support via phone, email, and online systems. Support physicians, hospitals, and research partners with test ordering, sample logistics, and reporting processes. Ensure smooth communication between clients in APAC and global teams, particularly HQ...
-
Customer Success Representative
2 weeks ago
Taipei, Taipei City, Taiwan Qnity Full time NT$480,000 - NT$1,440,000 per yearThe role involves accurately quoting according to company guidelines, handling customer complaints and service needs, and managing export freight payments. It includes preparing export documents for drop shipments, coordinating with forwarders, and assisting with overdue accounts receivable. The position requires processing customer orders, communicating...
-
Sr. Manager, Customer Service
21 hours ago
Songshan District, Taipei City, Taiwan Coupang Full time NT$900,000 - NT$1,200,000 per yearCoupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.Our services in Taiwan include "Rocket Delivery" which offers next-day delivery for a wide selection of items at affordable prices, "Rocket Oversea" which offers free international...