Asso. Analyst, Customer Service

22 hours ago


Taipei Taipei City, Taiwan BD Full time NT$396,000 per year

Job Description Summary
Provides customer service support to customers utilizing effective relationship management skills

Job Description

  • Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives, Marketing) and communicate as needed to ensure high customer satisfaction
  • Resolve complex customer service activities including investigating and performing root cause analysis under direction and supervision
  • Process customer returns and monitor to ensure the product is received
  • Correspond with Supply Chain Planning on inventory availability and notify Customer and Sales Representatives
  • Coordinate with warehouse personnel regarding changes to shipping time and inventory cycle counts

Required Skills
Optional Skills

Primary Work Location

TWN Taipei - Zhong Xiao E Rd

Additional Locations

Work Shift

TW Standard (Taiwan)



  • Taipei, Taiwan Kroll Full time NT$900,000 - NT$1,200,000 per year

    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate...

  • Analyst Programmer

    22 hours ago


    Taipei, Taiwan Master Concept (Hong Kong) Limited Full time $80,000 - $120,000 per year

    We are looking for a (Senior) Analyst Programmer  who takes the lead to develop, install, test, and maintain the complete system development life cycle(SDLC).He / She also leads and supervises programmers / analyst programmers on projects as well as collaborates with other teams such as Infrastructure Team and Creative Team.You'll work in an innovative...

  • Finance Analyst

    1 week ago


    Taipei, Taiwan Cushman & Wakefield Full time NT$480,000 - NT$1,440,000 per year

    Job TitleFinance AnalystJob Description SummaryJob Description1.1.Reporting RelationshipsThe Finance Analyst reports to the Country Finance Lead.1.2.Scope of RoleThe role is responsible for the support of the end-to-end delivery of finance activities for a globally recognised banking and financial services sector client to enable the achievement of their...


  • Taipei, Taipei City, Taiwan Xelay Acumen Full time NT$300,000 - NT$720,000 per year

    Company DescriptionXelay Acumen Taipei, Inc. is a strategy and management consulting firm serving biotechnology, pharmaceutical, and healthcare provider clients. Our engagements focus exclusively on high value-add for our clients' most critically important issues and challenges. Xelay Acumen strives to be the leading healthcare strategy and management...


  • Taipei, Taipei City, Taiwan Citi Full time NT$480,000 - NT$720,000 per year

    Shape your Career with CitiCiti's Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi's strategy by providing services, technical solutions and infrastructure across the bank.We're currently looking for a high caliber professional to join our team asOfficer,KYC Operations...


  • Taipei City, Taipei City, Taiwan Gram Consultants Ltd | 格蘭顧問有限公司 Full time NT$90,000 - NT$120,000 per year

    Company DescriptionBy choosing Gram Consultants Ltd, you benefit from the commitment of an experienced team dedicated to achieving concrete results for you. Our bilingual website provides detailed information about our language learning and training services tailored to your needs in Taiwan. We invite you to explore our services at For further assistance or...

  • KYC Operations Analyst

    22 hours ago


    Taipei, Taipei City, Taiwan Citi Full time NT$276,000 - NT$1,200,000 per year

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. AtCiti, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...


  • Taipei City, Taiwan LSEG Full time $80,000 - $120,000 per year

    Position SummaryThe London Stock Exchange Group (LSEG), is a leading provider of business and financial information on public and private companies globally. LSEG continues to build on a century of experience by transforming data into knowledge and combining our expertise with the latest technology to build new global data and analytical solutions for our...


  • Taipei, Taipei City, Taiwan DevloiT Full time NT$250,000 - NT$500,000 per year

    WHAT YOU WILL OWN:Assist customer issues via chat with excellent quality customer service.Coordinate between customers/vendors/riders and other teams to identify and troubleshoot daily operational issues swiftly and effectively.Listen attentively to customer needs/concerns and demonstrate empathy while maximising opportunity to build rapport with the...


  • Taoyuan City, Taiwan GE Evergreen Full time $80,000 - $120,000 per year

    Job Description & Responsibilities:In the engine overhaul service industry, the Finance Billing Analyst Specialist will support the engine maintenance business billing process. Provide quotations, cost estimates, and issue invoices to customers based on the billing entitlement date of the contract. Work closely with Material team, Engineer team, Ops leaders...