Customer Service Specialist

7 hours ago

Taipei Taipei City, Taiwan DevloiT Full time NT$250,000 - NT$500,000 per year

WHAT YOU WILL OWN:

  • Assist customer issues via chat with excellent quality customer service.
  • Coordinate between customers/vendors/riders and other teams to identify and troubleshoot daily operational issues swiftly and effectively.
  • Listen attentively to customer needs/concerns and demonstrate empathy while maximising opportunity to build rapport with the customer
  • Perform proactive follow up with other support team members to ensure efficient resolution to customer requests.
  • Develop excellent product knowledge to enhance customers' experience and support.
  • Adhere to the quality process set to ensure that we are providing accurate and timely service to the customers.
  • Handle complaints, and provide appropriate solutions and alternatives within the allocated time.
  • Grow as part of Live Operations in line with our client values and COE principles.
  • Work on personal and team goals as part of a dynamic team in a fast paced environment.

  • Customer Service Specialist

    7 hours ago

    Taipei, Taipei City, Taiwan Coupang Full time $40,000 - $80,000 per year

    Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.Our services in Taiwan include "Rocket Delivery" which offers next-day delivery for a wide selection of items at affordable prices, "Rocket Oversea" which offers free international...

  • Customer service senior specialist

    7 hours ago

    Hsin-tien, New Taipei City, Taiwan Kimberly-Clark Full time NT$420,000 - NT$840,000 per year

    Job DescriptionCustomer service senior specialistPrimary LocationTaipei OfficeAdditional LocationsWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time

  • Customer Service Specialist

    2 weeks ago

    Taipei, Taiwan Coupang Full time NT$40,000 - NT$80,000 per year

    Company Introduction  Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.   Our services in Taiwan include "Rocket Delivery" which offers next-day delivery for a wide selection of items at affordable prices, "Rocket Oversea"...

  • Customer Support Specialist

    7 hours ago

    Taipei, Taipei City, Taiwan BYDFi Full time NT$500,000 - NT$800,000 per year

    Company DescriptionBYDFi is a globally recognized social trading platform established in 2020, offering professional and innovative cryptocurrency trading services for investors worldwide. With the motto "BUIDL Your Dream Finance," BYDFi revolutionizes the trading experience with an intuitive user interface and advanced tools. The platform empowers users...

  • Customer Service Officer

    3 weeks ago

    New Taipei City, Taiwan Arrow Electronics, Inc. Full time

    Position:Customer Service OfficerJob Description:What You’ll Be Doing• Responsible for system-related work – SO entries, maintenance, shipment release & inventory management.• In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics.• Responsible for overall Customer management as well as...

  • Seller Service Specialist

    7 hours ago

    Taipei, Taipei City, Taiwan Coupang Full time NT$600,000 - NT$1,200,000 per year

    Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.Our services in Taiwan include "Rocket Delivery" which offers next-day delivery for a wide selection of items at affordable prices, "Rocket Overseas" which offers free international...

  • Service Specialist

    7 hours ago

    Taipei, Taipei City, Taiwan Ecolab Full time $30,000 - $60,000 per year

    See why Food Processing Magazine honored Ecolab Pest Elimination as The Top Pest Management CompanyEcolab is seeking aPest Service Specialistto join its industry leading Pest Elimination team. In this position, you will provide timely and cost effective pest detection, elimination and prevention solutions to an established route of commercial customers....

  • Customer Service Representative

    7 hours ago

    New Taipei, Taiwan Danfoss Full time NT$360,000 - NT$480,000 per year

    The Impact You'll Make As our customer service specialist, you'll play a key role in overall business success by ensuring customer satisfaction, retention, and loyalty.Providing outstanding, and consistent customer experience increases overall customer satisfaction and provide you with collaboration opportunities with different teams and opportunities to...

  • Customer Success Specialist

    7 hours ago

    Taipei, Taipei City, Taiwan WOO Full time NT$900,000 - NT$1,200,000 per year

    WOO X is a global centralised crypto futures and spot trading platform offering best-in-class liquidity and price execution. WOO X has an average daily volume exceeding $1.5 billion and is home to hundreds of thousands of traders worldwide. WOO X traders benefit from radical transparency through our industry-first live Proof of Reserves & Liabilities...

  • Customer Service Specialist

    7 hours ago

    New Taipei City, New Taipei City, Taiwan Taiwan Semiconductor Full time $40,000 - $60,000 per year

    Responsible for managing end-to-end order processing and fulfillment for semiconductor products. This role ensures accuracy and compliance throughout the order lifecycle, collaborates with cross-functional teams, and drives timely delivery and data integrity. Success in this position requires strong attention to detail, clear communication, and the ability...