客戶服務工程師 / Field Service Engineer

2 days ago

Hsinchu City, Taiwan Tron Future Tech Full time NT$300,000 - NT$500,000 per year
Job Description

- 售後服務及客戶回饋:協助建立、完善售後服務制度,蒐集客戶對產品設備的意見和反饋,統整後與研發團隊長期合作規劃、改善產品。

- 產品安裝整合:提供客戶技術服務,參與協調外部廠商評估場域、規劃安裝產品設備、整合客戶端系統。

- 維修換貨管理:出差至客戶端進行產品設備的維修與問題排查。

- 客訴處理:處理客戶投訴與整合內部資源處理客訴事件,並即時回覆分析原因及改善報告。

Skills

- 電子、電機、資訊、通訊或相關領域的大學以上學歷,具備通訊設備、RF儀器校正、測試或檢修經驗。

- 兩年以上相關工作經驗,熟悉網通設備架設、線路問題排除等實務經驗。

- 良好的溝通技巧和客戶服務經驗,能有效處理客戶投訴並提供技術支持。

  • Senior Field Service Engineer

    2 days ago

    Taipei, Taipei City, Taiwan Vanderlande Full time $60,000 - $80,000 per year

    Job TitleSenior Field Service EngineerJob DescriptionJob purposeDeliver technical service to customers in the region, maintain and develop customer satisfaction by continual improvement of system performance.Maintain and improve hardware, software, and controls on site.ScopeEvaluation system performance and continual improvementTroubleshooting and problem...

  • Customer Service Project Coordinator

    2 days ago

    Hsinchu City,, Taiwan Merry Electronics Co., Ltd. Full time NT$250,000 - NT$500,000 per year

    我們正在尋找一位細心、有溝通能力且擅長協調的 客服管理師(Customer Service Project Coordinator),與客戶、工廠及內部團隊共同推進專案,確保訂單與出貨流程順暢。【你將負責的工作】• 負責量產專案管理,掌握客戶 FCST 需求並提供生管備料建議。•

  • 資訊客服工程師

    7 days ago

    Hsinchu City,, Taiwan Nuvoton Technology Corporation Full time NT$480,000 - NT$720,000 per year

    工作說明工作說明負責組織內硬體終端設備(如PC、NB、平板電腦、會議室設備)的配置、維護和管理,確保其正常運作管理和維護PC/NB的標準安裝映像檔,並根據組織需求進行更新或優化負責微軟Windows作業系統的管理,包括但不限於系統配置、更新、補丁安裝和安全性維護負責OA...

  • 資訊客服工程師

    2 days ago

    Hsinchu, Taiwan Microcontroller Full time NT$480,000 - NT$720,000 per year

    工作說明 1. 負責組織內硬體終端設備(如PC、NB、平板電腦、會議室設備)的配置、維護和管理,確保其正常運作2. 管理和維護PC/NB的標準安裝映像檔,並根據組織需求進行更新或優化3. 負責微軟Windows作業系統的管理,包括但不限於系統配置、更新、補丁安裝和安全性維護4.

  • 英文-技術支援工程師

    7 days ago

    Taipei, Taipei City, Taiwan GeoVision Full time NT$400,000 - NT$600,000 per year

    加入我們

  • fae技術支持工程師(中南部)

    3 days ago

    Kaohsiung City, Taiwan ifm Full time NT$900,000 - NT$1,200,000 per year

    Job Purpose在整個宜福門售前,售中和售後流程中負責提供技術支持。Responsibility to provide technical support for solutions during the whole sales process as well as after sales.Description /

  • 卓越理財客戶服務專員/副理 Premier Relationship Clerk/Officer

    2 weeks ago

    Taipei, Taipei City, Taiwan HSBC Full time NT$900,000 - NT$1,200,000 per year

    Job ID: 279575Location: Taipei, TaiwanArea of interest: Branch and Retail BankingJob type: Permanent - Full TimeWork style: Office WorkingOpening date: 01-Aug-2025Closing date: 12-Oct-2025Job Advert Details【加入滙豐...

  • 卓越理財客戶服務專員/副理 Premier Relationship Clerk/Officer

    2 weeks ago

    Taipei, Taipei City, Taiwan HSBC Full time NT$900,000 - NT$1,200,000 per year

    Job ID: 277574Location: Taipei, TaiwanArea of interest: Branch and Retail BankingJob type: Permanent - Full TimeWork style: Office WorkingOpening date: 18-Jul-2025Closing date: 12-Oct-2025Job Advert Details【加入滙豐...

  • 卓越理財客戶服務專員/副理 Premier Relationship Clerk/Officer

    7 days ago

    Taipei, Taipei City, Taiwan HSBC Full time NT$900,000 - NT$1,200,000 per year

    Job ID: 286965Location: Taipei, TaiwanArea of interest: Branch and Retail BankingJob type: Permanent - Full TimeWork style: Office WorkingOpening date: 24-Sep-2025Closing date: 12-Oct-2025Job Advert Details【加入滙豐...

  • 客服工讀生 (Roo)

    2 weeks ago

    Taipei, Taipei City, Taiwan Gogolook Full time NT$240,000 - NT$480,000 per year

    About UsGogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, and SaaS, Gogolook creates trustworthy empowerment with the use of technology in various fields.A...