Senior Business Operations Associate

About BTSE
彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.

BTSE Group
is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE's diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.

About The Opportunity
We're looking for a Senior Business Operations Executive to join our growing team. Are you an aspiring Fintech Professional looking to broaden your skill-set at a fast-growing company? If so, we'd love to meet you

The Senior Business Operations Executive is responsible for structuring and optimizing the internal business operations processes. In the BTSE Business Operations team, you will be working with front office, technology team, and global operations team to study, define, and execute the optimal process improvement plans. You will also be in the key role of driving and monitoring new project launches to support our business need and make sure the operationalization plan is executed without hurdles.

Responsibilities

• A strategic partner to the Chief Operating Officer to support the growth and optimization of BTSE and cryptocurrency business verticals across the world, translating business goals into team-level strategies and execution plans.
• An important cross-functional influencer to collaborate with many teams that do not directly sit in the same location as you, but are critical to the successful execution of your plan, including Business Development, Product Management, Technology, Customer Service, Marketing and many more.
• A competent, decisive, and optimistic team player with potential to be a future leader of the operation project team that can rally many stakeholders to achieve a shared business goal.
• Initiate and manage internal projects, such as introducing new internal system features or redesign internal processes to address customer and employee pain points and improve business efficiency.
• Create monitoring processes with internal stakeholders to ensure business operation is functioning well across different teams to provide good quality of service to customers.
• Work with different stakeholders to make sure new projects/products are delivered with good quality within committed timeline.
• Drive and provide regular updates to the leadership council on the overall business roadmap, project status, business targets, achievements, etc.
• Design new business operations structure and work with various functional teams to firm up the corporate strategy by leveraging data of user behaviors, trading behaviors, macro and industry insights.
• Monitor and study the overall fintech industry development and to work with business development team to explore new opportunities.

Requirement

• At least 5 years' work experience, including time spent in product management, project management, business operation office, or other relevant experience in fast moving environment.
• Fluency in both English and Mandarin in reading, writing, and speaking is required.
• Strong logical thinking capability to consume information and develop constructive and detailed project execution plans to solve real business problem.
• Project management skills to interact with different stakeholders, to collect information, build up frameworks, and follow through the execution and monitoring of outcomes.
• Strong presentation skills and the ability to clearly communicate with stakeholders, leadership team, and coworkers are crucial.
• Passionate in financial technology industry and are eager to take new challenges to adopt market trends.
• Appetite to take smart risks in a fast-moving fintech business environment.
• Team player who doesn't mind to roll up your sleeves to do the day-to-day work.
• Experience in fintech industry, such as payment or cryptocurrency is a plus.
• Experience of implementing BI tools, such as Tableau, Google Data Studio, or Power BI is a plus.
• Education from business administration or the relevant experience is a plus.

Perks & Benefits

• Competitive total compensation package
• Various team-building programs and company events
• Comprehensive healthcare schemes for employees and dependants
• And many more Apply and let us tell you more