Senior Strategic Enterprise Account Manager
1 week ago
*About The Role*
GreatMindsDontThinkAlikeAt Uber, we take pride in our diversity and inclusive environment-where you are seen as more than just someone who can do the job. You are a unique individual who can level up our organization with your distinct perspective. We foster a truly open culture that encourages everyone to speak up, challenge ideas, and lead with impact.
*About The Team*
Merchants are the backbone of our business. From global brands to beloved mom-and-pop shops, restaurants power the delicious food that Uber Eats delivers to consumers daily. Taiwan's vibrant food culture and restaurant ecosystem have made it one of our top 4 global markets.
The Uber Eats Taiwan Merchant team drives strategy, field sales, account management, and operations across the restaurant sector, owning our end-to-end merchant relationships.
Within this team, the Strategic Enterprise Account Management team partners with our largest and most complex merchant accounts. This team leads high-stakes negotiations, manages multi-dimensional relationships, and drives growth through a wide suite of Uber offerings.
*About The Role*
Are you ready for a challenge?
This is one of the most strategically critical and demanding sales roles at Uber Eats Taiwan.
As a member of the Strategic Enterprise Account Management team, you will:
- Manage and integrate the needs of both external partners and internal stakeholders
- Dive deep into the day-to-day to deliver on monthly and quarterly targets-while also building for long-term success
- Be a hands-on collaborator with team members and cross-functional stakeholders
- Sell to individual accounts while designing scalable solutions that uplift the entire portfolio
Your Impact in Role
You will play a key role in shaping the future of enterprise merchant engagement at Uber Eats Taiwan. You will:
- Develop and deepen holistic relationships with top enterprise accounts-optimizing for growth, synergy realization, and improved commercial terms
- Help partners grow and digitally transform their businesses through Uber's full suite of solutions
- Consistently meet and exceed sales targets while improving sales team performance, processes, and morale
- Analyze the restaurant industry, consumer trends, and business models (e.g., white-label delivery) to unlock new opportunities for Uber and our partners
- Partner cross-functionally across Consumer, Delivery Partner, Advertising, Uber Direct, and more-crafting integrated strategies that drive shared success
Basic Qualifications
- 8-12 years of experience in sales or account management, preferably managing large enterprise accounts
- Proven track record of delivering results and developing high-performing teams
- Strong customer engagement and stakeholder management skills
- Strategic thinking with the ability to both zoom out and execute at the ground level
- Results-oriented leadership style with empathy and attention to coaching and team development
- High standards for yourself and others, with resilience, grit, and a hunger for growth
- Fluency in Mandarin and English (written and verbal), essential for internal collaboration and external communication
Preferred Qualifications
- Experience in large, consumer-facing internet companies-especially in B2B roles involving advertising, logistics, or technology solutions
- Strong understanding of Taiwan's restaurant ecosystem
- Familiarity with marketing technology, promotional strategies, and digital engagement tools
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