Strategic Account Manager – Taipei

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. This role is ideal for a strategic thinker who combines analytical rigor, relationship excellence, and an innovation mindset to drive long-term success. 

In this Role, you'll get to: 

• Engage and influence C-level stakeholders through co-developed Joint Business Plans and data-driven insights. 
• Apply strategic and project management skills to define business questions, diagnose challenges and deliver actionable solutions. 
• Leverage AI tools and data analytics to track performance, identify growth opportunities, and increase operational efficiency. 
• Proactively resolve partner issues, ensuring timely escalation to the correct internal or external stakeholders, and follow through to resolution. 
• Partner cross-functionally to identify Agoda's key opportunities in product, operations, and collaboration, and advocate for impactful changes. 
• Develop long lasting relationships with key hotel partners to enable Agoda's growth in the region 
• Analyze large datasets to propose tailor-made solutions to Agoda's hotel partners 
• Deliver on country KPIs, growth targets and country strategic initiatives 
• Support the Area Manager in preparing country reporting for senior stakeholders 

What you'll Need to Succeed: 

• Bachelor's degree; MBA or Master's preferred. 
• Minimum 5 years of experience in business development and/or account management. 
• Strong interpersonal skills & ability to influence both external / internal stakeholders 
• Proven ability to build and sustain executive level partnerships that drive measurable business results. 
• Excellent project-management and stakeholder-management skills, with a hands-on, results oriented approach. 
• Strong sense of ownership, adaptability, and willingness to experiment and move fast. 
• Strong Proficiency in English & Chinese 

It's Great if you have: 

• MBA or Master's degree 
• Experience in Travel industry 

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.