UX/UI Designer

Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued.

We don't just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

Who is the UX/UI Designer?
We're looking for a
multidisciplinary creative
who thrives at the intersection of
design, storytelling, and user experience
. Whether you're a copywriter pivoting into UI, a marketing designer with a gift for narrative, or a freelancer seeking a more stable team-based role, this could be the perfect fit.

You'll collaborate closely with a
senior design lead in Singapore
and cross-functional teams across the region. You'll help
shape and execute go-to-market (GTM) strategies
for device protection products — turning concepts into beautifully crafted
visuals, messaging, and user experiences
.

This is a hands-on role for someone with strong UI fundamentals, a knack for
visual storytelling
, and the
copywriting chops
to bring clarity and persuasion to everything from buttons to banner ads.

What are the key responsibilities?
UI/UX & Visual Design

• Design clean, intuitive, responsive user interfaces (web/mobile)
• Create wireframes, mockups, and high-fidelity designs using Figma
• Prototype and iterate based on user and stakeholder feedback
• Design digital assets like banners, product pages, emails, and decks
• Elevate the look and feel of client and sales presentations

Creative Writing & Messaging

• Shape product narratives that resonate with customers, partners, and internal teams
• Write compelling copies, headlines, product descriptions, and GTM messaging
• Translate strategy into storytelling across multiple touchpoints
• Ensure messaging is clear, persuasive, and on-brand in both Chinese and English

Brand & Communication Strategy

• Collaborate on evolving our brand identity and tone of voice
• Support cross-functional teams (sales, product, marketing) in aligning visual and written communication
• Ensure consistency across product, marketing, and client materials
• Present ideas and creative work clearly to stakeholders and iterate effectively
• Help solve creative problems by listening, asking intentional and solution-oriented questions, and clarifying goals

Remote & Cross-Team Collaboration

• Work independently with high accountability
• Stay proactive and communicative when working across time zones and functions
• Coordinate with regional teams, primarily across Taiwan and Singapore

Here's what you'll bring to the team:

• 3–5+ years of experience in a design, content, or brand role (agency or in-house)
• Strong portfolio showcasing UI/UX, graphic design, and copywriting
• Proficient in Figma; basic prototyping a plus
• Familiarity with Adobe Creative Suite (Illustrator, Photoshop) is a bonus, not a must
• Strong attention to detail and able to deliver high-quality work under pressure
• Fluent in both Chinese and English — written and spoken
• Comfortable working autonomously while collaborating with a remote team
• Previously freelanced or worked across varied projects? Great — we value adaptability and creative ownership
• Looking for a stable, long-term opportunity where you can grow your impact

How we can take care of you:

• Join a non-hierarchical, fast paced and inclusive team – we foster a work culture where employees are valued, regardless of their background, level or position.
• Be a part of something bigger – we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.
• Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.
• Connect with the local team through team building, town halls and group training
• Give back to the community through the partnership with our local charity partners

Get to know us:
Our journey has taken us from a small startup to the biggest tech care company in the world. We'll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you've heard of and whose products you love, Asurion's 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.