Business Operations Specialist

Job Description
THE OPPORTUNITY
Responsible for overall office daily administrative to ensure a smooth and optimize the business operation. This position will be providing management support, liaise with internal stakeholders and external partners to assure seamlessly coordination across departments.

What You Will Do

• Work with the supply chain and regulatory team on inbound and outbound shipments, covering manufacturer communications, shipments follow up, customs clearance process and charges management. Ensure tactical support with internal departments to brokers, forwarders and government agencies.
• Organize business operation related vendors, assuring contracts renewal, budgeting, purchase planning, and payment arrangement in a timeliness and accurate manner.
• Maintain office supplies inventory in sufficient and required equipment in stock on time to ensure smooth day-to-day operations.
• Handle and filing team documents (letters, department specific documents, bills) with follow up actions in time.
• Coordinate oversea and domestics travels and visits, including company-wide events (globally or regionally), regular business unit and partnership meetings with relevant logistic tasks. Support management team on itinerary planning and bookings.
• Provide needed information or actions to customers queries, collaborate with related departments when needed.
• Support on inventory management for marketing related materials, administrative documentations, and labeling artworks with 3PL (third party logistics) and relevant parties.
• Assist on warehouse management including cycle count, inventory check, deliveries. Partner with external providers on business support.
• Under the general direction of supervisor, including but not limited for urgent requirements and supports.

What You Must Have

• Bachelor's degree with business administration or related fields.
• Proficient in MS office tools.
• Language requirement: Native Mandarin and business proficient in English.
• At least 1 year of general administrative experience

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation:
VISA Sponsorship
Travel Requirements:
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License:
Hazardous Material(s)
Required Skills:
Adaptability, Adaptability, Business, Business Administration, Business Management, Business Operations, Communication, CRM Account Management, Cross-Team Coordination, Customer Experience Management, Customer Queries, Customer Relationship Management (CRM) Utilization, Data Entry, Installation Support, Internet of Things (IoT), Inventory Management, Logistics Management, Order Processing, Problem Resolution, Product Information, Report Preparation, Retail Inventory Management, Sales Quotes, Service Scheduling, Stakeholder Management {+ 5 more}

Preferred Skills
Job Posting End Date:
10/31/2025

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:
R364673