Commercial Support-Specialist

12 hours ago

Taipei City, Taiwan ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:EL Sales Support Mgr.-Commercial Operat.Your role and responsibilities (Mandatory)In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.You will be mainly accountable for:Order Entry & Management / Delivery & Invoicing- Handle order entry and management- Coordinate delivery and invoicing- Verify orders and track changes- Manage system tasks and SAP settings- Coordinate SAP development and audit responsesMonthly Reporting- Sales Order Revenue reports- Warranty setup and TECO managementProject Management & Cost Control- Monitor FAC dates and update SAP- Allocate planned revenue/costs per item- Adjust actual costs during revenue recognition- Maintain healthy GM% per itemRisk & Revenue Management- Ensure SO Hedge Policy compliance- Allocate revenue/costs and adjust actual costs- Ensure strong item-level profitabilityCustomer Coordination & Issue Resolution- Coordinate with customers and internal teams- Resolve order, technical, and payment issuesQualifications for the role (Mandatory)You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with - 2-5 years of experience in order management, project coordination, logistics, customer service, or related fields.- Experience with SAP, order processing, or cost control is a strong advantage.- Skilled in SAP ERP, Excel (VLOOKUP / Pivot Table), and basic data analysis.- Fast learner of internal tools and systems.- Comfortable communicating with customers, providing accurate information, and resolving order/technical/payment issues.- Patient, responsible, and solution-oriented. Proactive, analytical, and able to maintain quality under pressure.- Comfortable communicating in English (written and verbal) for system use and cross-country coordination.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

  • C&G Therapy Commercial Lead

    2 weeks ago

    Taipei, Taiwan Novartis Full time $120,000 - $240,000 per year

    Job Description SummaryLocation: Taipei #LI-HybridC&G Therapy Commercial Lead is a pivotal leadership role responsible for driving the commercial success of a specialized portfolio in Cell and Gene Therapies (C&G). The C&G products represent transformative medical advancements, requiring tailored strategies to address their complexity, individualized...

  • EL Sales Support Manager

    1 week ago

    Taipei City, Taiwan ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Marketing & Sales ManagerYour...

  • Program Specialist

    1 week ago

    Taipei, Taipei City, Taiwan Uber Full time $80,000 - $120,000 per year

    About The RoleWe're looking for a sharp, adaptable, and impact-driven Program Specialist to join our Taiwan Community Operations team.In this role, you'll be the central insight partner for our mobility and delivery businesses across Taiwan-translating customer signals, support tickets, and product feedback into actionable insights. You'll own our VoC deep...

  • Commercial Excellence Manager

    1 week ago

    Taipei, Taipei City, Taiwan Suntory Beverage & Food Health Enrichment Full time NT$60,000 - NT$120,000 per year

    Who We AreAt Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here's how your role helps us win.About Your RoleDrive strategic alignment between commercial growth and customer profitability interests by integrating...

  • Digital Inquiry Specialist

    1 week ago

    New Taipei City, Taiwan YAGEO Group Full time NT$300,000 - NT$600,000 per year

    We're looking for a motivated and resourceful Digital Inquiry Specialist to manage inbound inquiries from our global "Contact Us" website form. This person will be the first point of contact for customers seeking technical, commercial, or general information about our products and services.Your main responsibility is to triage incoming web questions, route...

  • Commercial Excellence Manager

    2 weeks ago

    Taipei, Taiwan Suntory Full time NT$60,000 - NT$120,000 per year

    Who We Are At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here's how your role helps us win. About your role Drive strategic alignment between commercial growth and customer profitability interests by integrating...

  • Delivery Senior Specialist

    1 week ago

    Taipei, Taipei City, Taiwan Amadeus Full time NT$1,200,000 - NT$3,600,000 per year

    Job TitleDelivery Senior SpecialistSummary Of The RoleAt Amadeus, we're shaping the future of travel. As aDelivery Senior Specialist, you will play a key role in implementing and integrating our solutions for travel agencies across the Asia Pacific region. You'll manage complex projects, coordinate cross-functional teams, and ensure customers receive...

  • 2026 Richemont Winter Internship-_ Commercial Intern

    1 week ago

    Taipei, Taipei City, Taiwan Cartier Full time $30,000 - $60,000 per year

    Richemont 2026 Winter Internship Program OverviewIt's a comprehensive three-month program designed to connect with and develop our future talent pipeline. This program offers students invaluable insights into Richemont's operations with accountable mentor, the luxury goods industry, and a chance to develop key business skills while building a strong...

  • Sales Operations Specialist

    2 weeks ago

    Taipei, Taipei City, Taiwan SIRAYA Technologies Full time NT$900,000 - NT$1,200,000 per year

    About the RoleAt SIRAYA, our Strategy & Operations team partners closely with leadership to drive business growth and ensure operational excellence. We deliver data-driven insights, build scalable internal tools, and design Go-to-Market (GTM) strategies that support our fast-growing business.We are looking for aSales Operations Specialistwho will serve as a...

  • Marketing Specialist

    2 weeks ago

    Taipei, Taipei City, Taiwan Exein Full time NT$120,000 - NT$180,000 per year

    About usExein is the global leader in embedded cybersecurity, securing over 1 billion connected devices across industrial, automotive, semiconductor, and IoT ecosystems. Built on Rust, eBPF-powered monitoring, and Edge AI, Exein delivers self-sustaining security from firmware (Analyzer) to runtime defense (Runtime), helping manufacturers comply with emerging...