Lead Associate, Rewards Data Intelligence, Taiwan

THE BUSINESS

WTW Data Services is a global center of excellence for compensation, benefits and employment practices information. Our databases cover almost 100 countries, ensuring we can support companies wherever they do business. Our rigorous data processes, coupled with the depth of our databases, guarantee the delivery of high-quality, robust data and consistent reporting practices. In addition to compensation surveys, we publish reference materials that help HR practitioners attract, retain and reward exceptional employees. We also provide tools to help compensation and benefit managers analyze market data efficiently and conduct in-depth analysis to aid future program planning.

THE ROLE

As a Lead Associate, you will have responsibility for project managing all compensation and benefits surveys, Metrics services and consulting assignments for the assigned industries in Taiwan.

You will be the main point of contact for clients within your designated industries and will be responsible for

Industry Growth and Account Management

• Develop deep understanding of industry-specific reward trends to facilitate broader client conversations
• Drive growth of industry survey database through upselling RDI products and cross-selling across practices
• Lead survey launches and result-sharing sessions with client and industry groups
• Serves as subject matter expert on RDI offerings
• Manages mid-sized multinational accounts and domestic TMOs
• Responsible for securing and renewing participation and orders from a large portfolio of assigned accounts
• Plan and deliver annual Data Services reports, ensuring the report quality and timely delivery
• Share insights through knowledge sharing sessions or contribute to professional publications

Consulting Projects Delivery

• Supports large-scale consulting projects
• Independently manage smaller consulting projects
• Contribute to reward solution projects through continuous professional development
• Apply industry and compensation expertise to deliver tailored client solutions
• Meet chargeable hours targets
• Proactively identify client needs to generate new business opportunities

THE REQUIREMENTS

An ideal candidate should combine strong analytical capabilities with business acumen and client engagement skills. He/She should meet the following criteria:

Education

• Bachelor's degree or above in a relevant field, such as:
• Mathematics, Statistics, Business Administration, Finance, Human Resources, Economics, Industrial-Organizational Psychology, Sociology, Data Science or Applied Analytics
• Advanced degrees (e.g., MBA, Master's in HR, Economics, or Analytics) are a plus

Professional Experience

• Minimum 3~5 years of relevant work experience in human resources, data analysis, Compensation &Benefits, Survey Research, Management Consulting or a related field

Technical & Analytical Skills

• Solid understanding of statistical methods, data analysis, data interpretation, insight generation, and presentation
• Proficiency in Microsoft Excel, Word, PowerPoint, Python and other data analysis programs
• Ability to produce high-quality written deliverables, including business reports or proposals
• Strong attention to details and accuracy in data handling and analysis

Communication & Collaboration

• Excellent written and verbal communication skills in English and Mandarin
• Ability to present ideas clearly, logically, and persuasively
• Comfortable interacting with clients and stakeholders at all levels
• Demonstrates initiative, ownership, and a collaborative mindset
• Strong interest in building a long-term career in the consulting profession

Resilience & Mindset

• Demonstrate a positive and solution-oriented mindset, especially when facing setbacks or ambiguity
• Able to quick recover from challenges and maintain focus under pressure
• Capable of managing high workloads and fast-paced environments while maintaining personal well-being and productivity

EQUAL OPPORTUNITY EMPLOYER

WTW is committed to finding opportunities to foster flexibility in the workplace, whenever business and client demands allow. This opportunity meets the criteria for flexible working. Please ask your Recruiter for specific details.