Associate People Operations Specialist

身為安全科學領域的全球專家,(美商) UL Solutions (NYSE: ULS) 將全球超過 100 個國家客戶的產品安全、資訊安全和永續性挑戰轉變成機會。UL Solutions 提供測試、檢驗與認證服務,連同所需的軟體產品和諮詢服務,以支援客戶的產品創新與業務成長。台灣辦公室位於台北、林口、蘆竹、新竹。

在這個角色中,您將加入一個以客戶為中心的文化,透過我們新成立且持續成長的人資營運團隊,確保員工獲得卓越的服務與支援。此職位專注於人資服務卓越、持續改善及技術優化,您將參與並協助打造一個嶄新的團隊,提供人資營運支援。

我們正在尋找一位敬業的專業人士,能以卓越服務的心態、學習的好奇心,以及讓員工感受到被重視與支持的熱忱來投入這項工作。此職位提供一個獨特的機會,讓您深入了解全球人資組織,為職涯發展奠定穩固基礎,並培養寶貴的技能與洞察力,為未來的人資職涯鋪路。

About UL Solutions:

• UL Solutions website
• UL Solutions Taiwan website:

【Job Function】

Leads an HR team and serves as primary HR partner for one or more regional sites spanning across multiple business units, divisions or functions. Acquires broad understanding of local business divisions in order to support people strategies, enable talent development and improve retention at the local level. Manage employee relations, performance management, onboarding, compensation, and employee career development issues that require a detailed knowledge of the fundamental and advanced concepts and practices in Human Resources. Responsible for working with HR colleagues and local business leaders to provide responsive approaches and drives adoption of HR initiatives.

【Job Responsibilities
】

• Process and support employee lifecycle transactions, including documentation and system approvals and updates.
• Assists employees with their HR needs and administering HR programs or policies. Coordination/administration of HR employee-related tasks.
• Manage and resolve ServiceNow HR service tickets, acting as Tier 2, ensuring timely and effective resolution within established SLA timeframes.
• Maintain and update HR records, ensuring accuracy, compliance, and confidentiality.
• Collaborate with cross-functional teams to support HR data integrity, audits, and compliance.
• Support audit processes by gathering documentation and ensuring adherence to compliance standards.
• Identify opportunities to streamline and optimize HR processes and best practice improvements.
• Participate in HR system testing.

【Qualifications 】

• University Degree in HR Administration, Business Administration or a related discipline (or equivalent years of experience) plus at least 1 year of Human Resources administration or HR shared services experience.
• Basic analytical skills and knowledge of HR and Organizational policies, procedures and processes.
• Great customer service and communication skills with exceptional attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proactive mindset with a focus on continuous improvement and operational excellence.

• Experience in HR administration or operations.

• 熟悉勞動法令與人資各功能概念,執行並推動法遵措施

• 熟悉人資服務相關作業,包括: 薪資相關資料準備、各類保險及給付、工時假勤管理、育嬰留停申請作業、員工到/離職作業、離職/退休金計劃管理、及相關問題諮詢。
• 能獨立安排處理年度健康檢查。
• Oracle HR Cloud系統作業與操作問題排除、及流程優化、協助推動人資服務數位化。
• 善溝通協調與跨團隊合作、且能夠跨文化溝通。
• 細心謹慎、邏輯能力佳
• 英文聽說讀寫能力佳

What you'll experience working at UL Solutions :

• Mission:
  For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for over 125 years and is deeply engrained in everything we do.
• People:
  Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL Solutions. We're able to deliver the best because we employ the best.
• Interesting work:
  Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve:
  We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards:
  Competitive remuneration package, Friendly environment and collaborative colleagues

工作地點: 台北市北投區立功街9號12樓(中華賓士大樓)(捷運淡水線/信義線 (捷運關渡站旁)