Receptionist

*How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:*

• Group Insurance Plan
• Annual Leave
• Labor Insurance
• National Health Insurance
• Employee Welfare Committee
• Employee Assistance Programme (EAP)

What this job involves
As a Receptionist, you will play a key role within the Receptionist team. Reporting to the Assistant Receptionist Supervisor, you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.

• Manage the telephone console, receive and divert incoming calls
• Receive, greet, guide visitors including co-ordination with employees
• Responsible for maintaining telephone registers
• Responsible for maintenance and upkeep of the front office/ reception area – clean and presentable at all times
• Administer meeting and conference room bookings
• Distribute of internal and external mails throughout the office and coordinate with courier companies to handle outbound mails and parcels
• Monitoring and ensure pantries and mailroom are clean and tidy
• Maintain records for office supplies and services order expenses and assist in invoice processing
• Co-ordinate the printing of business cards
• Responsible for ensuring availability of magazines/ brochures and directory signage
• Provide a Helpdesk service, maintain Helpdesk Tracker and escalate calls to the Facilities Manager depending on urgency
• Provide assistance in general administrative activities and any other duties as assigned by
• Co-ordinate and assist with local office events
• Contribute information of inclusion in the Monthly Report submitted to
• Utilize the systems of to effectively manage contractors and report on their performance
• Ensure compliance of regulations / requirements of management

Interested? An ideal candidate would need to have the following qualifications

• Diploma or above with relevant experience
• Certificate in Secretarial, Business Studies, or equivalent
• Computer literacy is a definite pre-requisite
• Good command of English and Chinese

If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table
About JLL –
We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.