Desktop support

3 days ago

Taipei City Taipei City, Taiwan BROCENT Full time

Company Description

BROCENT is a Global IT Managed Service Provider that employs a "Platform + Service" model using Big Data & AI to deliver comprehensive IT Support & Maintenance Plans in over 100 countries. Our Resource Supply Chain approach helps clients improve IT Return on Investment and reduce Total Cost of Ownership through flexible management frameworks. With a team of 2500+ skilled IT service professionals, our Service Command Center (SCC) and Network Operation Center (NOC) manage 1,500+ certified engineers addressing IT requests and incidents for over 600,000 system sets across various countries, including Singapore, Hong Kong, China Mainland, Taiwan, Vietnam, Japan, and India. Recently, we expanded our services to Poland, USA, Malaysia, and Thailand, with further expansions planned for 2025.

Role Description

This is a full-time, on-site role for a Desktop Support (EUC L1) Engineer located in Taipei, Taiwan. The Desktop Support Engineer will handle day-to-day tasks such as providing support for desktop computers, printers, and troubleshooting technical issues. Responsibilities include offering desk top support to users, managing hardware and software installations, and ensuring seamless IT operations.

  • Role and Responsibilities:
  • Coordinate, direct and manage the operations team for the region
  • Ensure the team adhere to the required guidelines and procedures relating to data bearing assets
  • Identify and mitigate risks to keep projects on track
  • Monitoring and report progress through project milestones and resolving any roadblocks that arise
  • Provide the Mobile Technology Standardization Program Lead with all relevant Program updates
  • Liaise with global counterparts to ensure consistency and success across the Program

  • Ensuring all deliverables meet quality standards and stakeholder expectations

  • Key Skills\Experience

  • A wide range of experience in a Technology role, preferably in the financial or Investment Banking industry
  • Able to demonstrate strong team leadership skills
  • Proven experience of adherence to detailed processes
  • Self-motivated personality with a very high level of attention to detail
  • The ability to maintain and develop formal and informal relationships with key stakeholders and with peers globally to ensure a consistent approach in each region.
  • The ability to multi-task in a high paced and demanding environment is crucial
  • Ability to communicate at all levels of management.
  • Strong understanding of desktop hardware and components
  • Excellent problem solving and analytical skills.

  • Desktop Support Engineer

    1 day ago

    Taipei City, Taiwan EIL Global IT Solutions and Services Full time NT$480,000 - NT$720,000 per year

    Company OverviewEIL Global is a leading provider of IT services across the Asia Pacific and EMEA regions. Headquartered in Adelaide, Australia, the company offers a comprehensive range of services, including digital transformation support and cutting-edge technologies such as AI-based workforce automation. EIL Global prides itself on its expertise in...

  • Desktop Publishing Specialist

    1 day ago

    TW Tainan City Language Line Full time $30,000 - $60,000 per year

    Job Description Position Title: Desktop Publishing SpecialistReports to: Taiwan Branch Manager Department: OperationsWork Location: Tainan City, TaiwanPosition SummaryThis position reports to the Taiwan Branch Manager and provides support for all Desktop Publishing (DTP) and Quality Assurance (QA) activities at LanguageLine.Primary DutiesUsing typesetting...

  • Infrastructure Support Analyst, IT

    1 week ago

    Taipei, Taipei City, Taiwan Vishay Intertechnology, Inc. Full time NT$300,000 - NT$600,000 per year

    We are seeking great talent to help us build The DNA of tech.Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most...

  • Infrastructure Support Analyst, IT

    1 day ago

    Taipei Diodes, TW Vishay Full time NT$3,000,000 - NT$6,000,000 per year

    We are seeking great talent to help us build The DNA of tech.Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most...

  • IT Service Desk TB

    2 weeks ago

    Taipei City, Taipei City, Taiwan Advange Group Full time $40,000 - $60,000 per year

    Job descriptionAbout the RoleWe are looking for a reliable and hands-on Desktop Support Engineer to provide technical assistance to end users. This role focuses on maintaining and troubleshooting desktop environments, to support day-to-day IT operations.ResponsibilitiesReporting to the regional or remote team lead:Installing, relocating, and maintaining...

  • SL-【美商頂尖投信 | EUC&Business role | Competitive Salary】IT Site PM(Technical based)

    7 days ago

    Taipei City, Taiwan IN Search Management Consultants Co., Ltd 卓恩管理顧問有限公司 Full time NT$1,200,000 - NT$2,400,000 per year

    【Key Responsibilities】Lead and deliver EUC-related projects covering desktop refresh, endpoint security, O365 / collaboration tool rollout, and IT service improvements.Collaborate with local business users (Investment, Compliance, Operations, Risk) to understand business needs and translate them into technical solutions.Coordinate with ...

  • Frontend Engineer

    3 days ago

    Taipei, Taipei City, Taiwan Binance Full time NT$720,000 - NT$1,440,000 per year

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Ubuntu Enablement

    7 days ago

    Taipei, Taipei City, Taiwan Canonical Full time NT$1,800,000 - NT$2,500,000 per year

    Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.As a Software Engineering Manager you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep...

  • Staff Engineer Staff System Application Engineering

    3 days ago

    Taipei, Taipei City, Taiwan Infineon Technologies Full time NT$1,200,000 - NT$2,400,000 per year

    Develop PD Controller firmware on Notebook/Desktop/Embedded Host applications and ensure compliance with USB PD specifications.Job DescriptionIn your new role you will:Develop PD Controller firmware on Notebook/Desktop/Embedded Host applications and ensure compliance with USB PD specifications.Debug and troubleshoot issues related to USB PD firmware,...

  • Calling All Freelance IT Contractors in Taiwan

    1 week ago

    Taipei City, Taipei City, Taiwan BROCENT Full time NT$600,000 - NT$1,200,000 per year

    Calling All Freelance IT Contractors in TaiwanWe are expanding ournationwide pool of freelance IT professionalsand invite skilled contractors acrossall cities in Taiwantoregister with us for ad-hoc projects.Whether you are based inTaipei, Taichung, Kaohsiung, Tainan, Hsinchu, or any other city, we want you to be part of our network. Our goal is to connect...