Onsite IT support personnel

11 hours ago

Taipei City Taipei City, Taiwan Advange Group Full time NT$40,000 - NT$60,000 per year

Key Responsibilities.

**Technical Knowledge requirement.**

-  Desktop or system troubleshooting.

  • Onsite internal IT related support.
  • Support Internal user to address daily IT operation issues and troubleshoot.
  • Provide level 1 – Level 2 support to Internal users.
  • Provide remote assistance for Network or System team.
  • Collaborate with cross-functional teams if necessary
  • Building team KB (Knowledge base) over time from the past issue resolution experiences.
  • Foster a positive and engaging team culture, promoting teamwork, open communication,
  • Ensure adherence to company policies, procedures, and regulatory requirements
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and cross-functional stakeholders
  • -Proficient in Mandarin, as well as problem-solving, decision-making, and conflict resolution
  • Basic Communication in English is highly appreciated.

You will bring :

  • 2-3 years of related working experience.
  • Basic English communication and writing.
  • Basic Knowledge of Network connectivity
  • Experience is supporting local desktop or system user.

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