Team Lead, HR Shared Services

1 day ago


Taiwan DBS Bank Full time NT$900,000 - NT$1,200,000 per year

This role requires comprehensive execution of employee-related matters, process transformation for improved solutions, and maximized efficiency and effectiveness. The ideal candidate will be highly familiar with the employee lifecycle, proficient in day-to-day transactional activities, and a collaborative team player working closely with all HR functions to enhance employee experience.

Duties & Responsibilities\: ​


• Oversee daily HR operations and transactional services, ensuring high-quality and efficient delivery. This includes various staffing activities such as onboarding, probationary periods, transfers, exits, and terminations.


• Support the maintenance of HR policies, procedures, analytics, and programs.


• Develop and maintain oversight procedures to monitor transactional activity, optimize services and performance, drive continuous improvement and innovation, and enhance service quality and efficiency.


• Ensure compliance with internal control standards and implement procedures to maintain efficiency, data integrity, and integration across various HR systems.


• Partner with HR management to align appropriate resourcing.


• Collaborate effectively with other HR functions to execute tasks and fulfill key deliverables of HRSS Department.


• Collaborate effectively with other HR functions to execute tasks and deliver key objectives for the HR Shared Services Department.


• Continuously assess existing processes and programs. Develop and implement new initiatives to improve efficiency and manage costs.


• Support and execute work and project assignments. Perform other related duties as assigned to support initiatives aligned with key performance indicators.


• Drive process improvements and ensure high standards of data accuracy and compliance.

Qualification:


• Minimum 5 years of experience in employee lifecycle management or 7 years in a relevant HR role, including at least 2 years of people management experience.


• Strong understanding of labor law and relevant regulations.


• Proficiency in Microsoft Office Suite; knowledge of Workday is a plus.


• Mature, organized, and capable of working independently under pressure.


• Effective communication and interpersonal skills


• Demonstrated initiative and a results-oriented approach, with strong planning and organizational skills.



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