Training Officer

About the Business

Securitas is the leading global security company with operations in 58 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words:
Integrity
,
Vigilance
, and
Helpfulness.

SUMMARY:

The Training and Development Coordinator serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field training officer reports directly to the campus security manager, and will work closely with other site, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employee, site, and campus needs.

ESSENTIAL FUNCTIONS:

1. Serves as primary point of contact for onboarding and sustainment training.
2. Trains and certifies new security personnel and maintains required training documentation, asking for assistance from Administrative Officers (AOs) as needed.
3. Spends a portion of the day in the field conducting in person training with security personnel.
4. Responsible for tracking training completion.
5. Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program level.
6. Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.
7. Ensures all site personnel adhere to policies and standard operating procedures.
8. Recommends onboarding and training scheduled in accordance with training needs for security staff to the site and campus security managers.
9. Assists with audit compliance as it relates to training.
10. Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.
11. Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.
12. Provides feedback on competence, compliance, and morale to campus site leadership.
13. Performs additional tasks assigned by management.
14. Identifies security shortfalls and offers suggestions from improving the security program.
15. Evaluates and escalates potential safety issues within the facility.
16. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
17. Identifies security shortfalls and offers suggestions from improving the security program.

MINIMUM HIRING STANDARDS

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in Taiwan.
• Must have the ability to speak the Mandarin fluently.
• Must have the ability to speak, read, and write English proficiently.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

EDUCATION/EXPERIENCE

• 2 or more years of experience in the security industry and/or business management, 2 years of training experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Experience in data centers and training development preferred.

SPECIAL REQUIREMENTS

• Able to work a flexible schedule, including evening, weekend, and holiday hours. Able to travel as required, up to 50% of the time, occasionally with limited notice.

COMPETENCIES

• Highly motivated, energetic, self-directed individual with analytical and problem-solving skills.
• Ability to communicate clearly and concisely, sharing technical concepts to a varied audience.
• High attention to detail.
• Confident in delivering classroom and field training in an engaging and professional manner.
• Ability to communicate effectively at all levels and across diverse cultures.
• Capable of learning a variety of security and safety devices and controls
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Strong oral and written communication skills. Must be able to read, write, and understand English.
• Strong customer service and service delivery orientation.
• Ability to be an effective leader and member of a project team.
• Ability to take initiative and achieve results.
• Ability to adapt to changes in the external environment and organization.

BENEFITS

• Work on a prestigious multinational client account
• Competitive compensation package on offer
• Ongoing training, leaning and development
• Excellent career development opportunities - we value promoting from within
• Supportive and collaborative team culture
• Be part of a rare and exciting opportunity in a fast-paced industry with enormous growth potential.

At Securitas, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

If you have the above criteria, please submit your application via the apply logo with your updated resume.