Director, Solutions Management

3 days ago

New Taipei, Taiwan Super Micro Computer Full time NT$1,800,000 - NT$2,500,000 per year
Job Req ID: 26584
Essential Duties and Responsibilities:


• Define product and solution strategies to penetrate the target markets.


• Act as a trusted technical advisor to the strategic customers, lead the strategic conversations and engagements to prove and deliver solutions.


• Manage relationship with ecosystem partners, lead internal and external teams to design and engineer the solutions which best meet customers' needs and accelerate revenue growth.


• Hold accountable for resolving customer issues ensuring operational excellence in the whole business engagement process.


• Watch industry trend, collect market feedback, and bring back customer requirements to backend Product teams and contribute to company's product and solution strategy.


• Achieve assigned business goals. Build up successful stories and replicate to other regions.

Qualifications:


• Bachelor's degree in engineering; Master degree is a plus.


• 15 years of work experience in server, storage, or network system engineering and datacenter technologies with at least 10 years of experience in team leading.


• 10 years of customer experience in Cloud, Telecom, or enterprise domains.


• Excellent analytics and problem-solving skills, ability to lead the team to resolve complex issues with high level of ambiguity


• Solid interpersonal skills in verbal, written, and presentation with outstanding organization skills to lead cross-functional teams to business success.

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