Sales - Service Coordinator - Hsinchu
1 day ago
- Sales Team support : providing necessary materials, data analysis, and contract management for sales activities.
- System management : operating and maintaining sales related systems, managing databases.
- Process Improvement : suggesting and implementing ideas to improve sales operation support process.
Requirements- System utilization : utilizing sales related systems such as ERP.
- Communication : effective communication with the sales team.
- Bachelor/Master degree with experience
- Key user
ResponsibilitiesManaging Inquiry / ForecastCapture customer inquiry or forecasted demand in SAP while in doubt, able to clarify with Account Managers (internally)
Managing quote, chasing order bookingPro-actively monitor change of quotation and liaise with OMD to create PO
Support the delivery process and return process (RMA) if neededPro-actively monitor delivery / RMA status and update stakeholders (internally / externally)
Other CT / account support activitiesSupport per request (data collection / status check / follow-up with stakeholders when needed)
Initiate order booking process and facilitate hand-over to downstreamEnsure proper handover of quote; customer order for booking by ABS
Improvement projectsActing as contributor in projects
Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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