Sr. Inside Sales Representative

6 hours ago

Xizhi District New Taipei City, Taiwan Synaptics Incorporated Full time $80,000 - $120,000 per year

Description
Synaptics is leading the charge in AI at the Edge, bringing AI closer to end users and transforming how we engage with intelligent connected devices, whether at home, at work, or on the move. As the go-to partner for the world's most forward-thinking product innovators, Synaptics powers the future with its cutting-edge Synaptics Astra AI-Native embedded compute, Veros wireless connectivity, and multimodal sensing solutions. We're making the digital experience smarter, faster, more intuitive, secure, and seamless. From touch, display, and biometrics to AI-driven wireless connectivity, video, vision, audio, speech, and security processing, Synaptics is the force behind the next generation of technology enhancing how we live, work, and play.

Overview
Synaptics is looking for an Sr. Inside Sales Representative to join our dynamic and growing organization. You will be responsible for handling customer's order and shipment, coordinating with customer, Sales and internal teams (Finance, Operations, Logistics). This position reports to the Manager, Inside Sales.

Responsibilities & Competencies

Job Duties

  • Oversee the entire customer fulfillment experience from quotation, to customer order entry, through final delivery
  • Primary interface between customers, Sales and Operations
  • Lead on-time fulfillment of orders (Customer delivery date)
  • Facilitate order management (Direct/Hub), quote, PO, delivery, shipment, payment, RMA, SCM etc.
  • Maintain a smooth physical transportation and documentation flow
  • Complete weekly forecast and hub customer weekly DSM, MRP
  • Facilitate in driving the gaps between forecast and PO
  • Oversee various type of doc and process such as EOL, PCN, free sample, AR, Audit, rebate, and POS

Competencies

  • Self-directed, proactive, self-starter, able to work independently in a fast-paced environment
  • Well organized, inventive and able to handle shifting priorities
  • Positive attitude and work ethic; unafraid to ask questions and learn new skills
  • Superb problem solver with the ability to meet competing deadlines under pressure
  • Strong planning, time management, communication, decision-making, presentation, organization, and interpersonal skills
  • A passionate team player willing to learn and contribute to the goals of the organization
  • Excellent analytical, verbal, and written communication skills with the ability to work within a diverse team – Fluent reading, writing, and speaking English
  • Flexible and willing to take new assignments or adjust responsibilities to support the evolving needs of the company and the department

Qualifications (Requirements)

  • BA degree or equivalent
  • 5+ years of inside sales experience
  • Hands-on experience managing order handling inquiries with customers and returns
  • Demonstrated excellence in organizational skill, time management, performed in dynamic work environments.
  • Exceptional communication skills (written and verbal) and an engaging professional demeanor
  • Experience providing exceptional customer experience
  • Strong proficiency with Microsoft Office suite, particularly Excel
  • Prior experience using Oracle and SalesForce
  • No travel required

Belief in Diversity

Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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