Officer, Operations

1 day ago

Taipei Taipei City, Taiwan Global Payments Inc. Full time NT$360,000 - NT$480,000 per year

Description
Summary of This Role

To perform the daily work operations such as the merchant payment and settlement clearing reconciliation process / accounting process / merchant invoice / dispute support /sale slips manually processing / sales inquiry support, and achieve "Service Level Standard "(SLS) with customers internal cross departments and to perform the daily operational in efficient and accuracy. Monthly MI report to the team leaser and fulfill internal & external customer satisfaction with sustained service quality. A good communicate and coordinate transactional flows with internal departments and and coordinate with external parties such as outsourcing vendor, agent banks, utility companies and support to resolve daily operational related problems. Escalates any incident to team leader if found out on your end.

What Part Will You Play?
Becomes familiar with the internal system related and organization tools, methodologies.

More experienced peers to learn the daily operations work, daily and monthly reporting processes, procedures and tools.

Begins to learn the company's products and operations team mainly service and process.

Management assigned tasks and escalate any incident found out on your end.

What Are We Looking For in This Role?
Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: Accounting degree related

Preferred Qualifications

  • Typically Minimum 2 Years Relevant Exp
  • Previous experience in the payments industry

What Are Our Desired Skills and Capabilities?
Familiar with credit card operations knowledge , Good at MS Office such as Excel and Word , Good writing and reading in English to handle dispute cases and, Learns to use professional concepts.

Job Complexity - Works on problems of limited scope.

Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

Supervision - Normally receives detailed instructions on all work.

Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues

Communication - Effective listener and communicator who is able to be a reliable strategic partner to the members of the Sales Department

  • IT Operation Technician

    1 week ago

    Taipei, Taiwan BID Operations Full time NT$540,000 - NT$1,080,000 per year

    【關於 BID Operations】BID Operations

  • Banking Operations Officer

    1 week ago

    Taipei, Taipei City, Taiwan HSBC Full time NT$1,200,000 - NT$2,400,000 per year

    Job ID: 281957Location: Taipei, TaiwanArea of interest: OperationsJob type: Permanent - Full TimeWork style: Office WorkingOpening date: 20-Aug-2025Closing date: 12-Oct-2025Job Advert DetailsGroup Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer...

  • Officer, Operations

    1 day ago

    Taipei, Taiwan Global Payments Inc. Full time $40,000 - $60,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Office and Business Operations Manager

    1 day ago

    Xinyi District, Taipei City, Taiwan Moderna Full time $90,000 - $120,000 per year

    The RoleJoining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide,...

  • Assistant to Chief Operating Officer

    1 week ago

    Taipei, Taipei City, Taiwan Leo International Precision Health Full time NT$600,000 - NT$1,200,000 per year

    Role SummaryThe Assistant to the COO plays a critical managerial role in supporting group operations, project execution, and subsidiary coordination for a Frankfurt-listed company. The position requires strong analytical, legal, and financial literacy—particularly inIFRS,German GAAP, andEuropean corporate governance—to ensure that strategic initiatives,...

  • Front Office Manager

    1 week ago

    Taipei, Taipei City, Taiwan Capella Hotels and Resorts Full time NT$900,000 - NT$1,200,000 per year

    Position OverviewReporting to the Director of Rooms, theFront Office Manageris responsible for supporting management in the daily operations of the hotel while on duty. This role demands leadership by example — demonstrating impeccable behavior, communication, and appearance. Staff should be treated with courtesy and discretion, and guest service standards...

  • Office Director, Community

    3 days ago

    Taipei, Taipei City, Taiwan Premier Plus Education + Premier Consultants International Full time NT$40,000 - NT$80,000 per year

    Company DescriptionPremier Consultants International brings over 15 years of experience supporting students from Grades 3–12 through college, graduate school, and early career development. With offices in New York and Taiwan, we are a boutique team of former admissions directors, committee members, interviewers, and alumni of leading U.S. universities,...

  • Traffic Control Officer

    7 days ago

    Taipei, Taipei City, Taiwan Hitachi Rail Full time NT$3,000,000 - NT$6,000,000 per year

    *About Us*A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck...

  • Capital Market Operation Officer

    2 weeks ago

    Taipei, Taipei City, Taiwan Crédit Agricole CIB Full time NT$900,000 - NT$1,200,000 per year

    Job DescriptionKEY RESPONSIBILITIESResponsible for the processing of FI/Corporate transactions including FX spot/ forward/swapProcess CBC Bank declaration statement of Foreign Exchange.Identifies and corrects any discrepancies. Alerts on any abnormal transactions to Head of TW OPC-CMO timely and clearly without any undue delay.Ensures all transactions are...

  • Mortgage Business Service Officer

    1 day ago

    Taipei, Taipei City, Taiwan HSBC Full time NT$900,000 - NT$1,200,000 per year

    Job ID: 287113Location: Taipei, TaiwanArea of interest: OperationsJob type: Permanent - Full TimeWork style: Office WorkingOpening date: 25-Sep-2025Closing date: 12-Oct-2025Job Advert DetailsGroup Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer...