Senior Lead, Project Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl is looking for a Project Manager who will be a member of Service Delivery team. Kyndryl, as a service integration provider, offers a variety of innovative IT technology solutions to our clients, ranging from application modernization and data management services, platform engineering services, hybrid Cloud and containerization service, network & edge services, to Security & Resiliency services.  

Your Role: 

Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You'll be the driving force for every aspect of a project's and a customer's success, and the "conductor" who orchestrates everyone's efforts to make beautiful music together. As the single point of contact to the customer, you'll also be the living embodiment of Kyndryl's reputation every day.  As Project Manager at Kyndryl, you have command of a very full and detail-oriented calendar.  You'll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our customers. Of course, plans often evolve as a project unfolds, so you'll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. 

But as important as planning and organization are, communication is 90% of the job. You're the single point of contact with the customer, partners, and all stakeholders, supporting them and ensuring they get what they need. You're also the bridge to every other team on the project, including both technical and account roles. You will have a chance to participate in an exciting multicultural, often multilingual environment. You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy.

You're going to be meeting a lot of people, networking, and forging relationships. Our "one team with the customer" concept means you'll develop especially strong partnerships with the customer and elsewhere. Some projects or customers even involve "embedding" with the customer at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It's a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically.

The role's responsibility includes but not limited to:

• Responsible for managing and controlling IT infrastructure related projects, making use of application architect disciplines with the project management methods, tools and systems.

• Responsible for delivering on commitments to meet customer expectation and maintaining customer relationships.

• Responsible for communicating and articulating Kyndryl's unique value to support both clients' and Kyndryl's business growth.

• Responsible for managing both internal project resources and subcontractors.

• Responsible for managing project scope, cost and EAC financial healthiness, schedule, and contractual deliverables, which includes planning, tracking, change control, and risk management.

Your Future at Kyndryl:

Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You'll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a Senior Project Manager or Delivery Manager. There are many different types and flavors of project manager roles, so everyone can

find the opportunity that suits them best.

Who You Are:

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Who You Are

Leadership skills:

• Excellent written and verbal communication skills 

• Challenge taker who can work under high pressure

• Teamwork with "one team" philosophy

• Organization and planning skills

• Ability to interact confidently with stakeholders of all levels

Profession skills:

• PMI PMP certification or SCRUM certification

• Basic IT knowledge (Architectural)

• MS Project or other Project Management software

Preferred IT knowledge background: (Any one of the below)

• Hybrid Cloud knowledge and work experiences

• Docker and Containerization knowledge and work experiences

• Application development knowledge and work experiences

• Network communication knowledge and work experiences

• Business Continuity and Disaster Recovery knowledge and work experiences Industry knowledge and work experiences

• Architect or Consultant related work experiences

At least 5 years' client facing experience.

At least 5 years' project management experiences.

At least 5 years' IT industry experiences.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.