Senior Project Manager

Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

Creativity for All
Adobe is a place where exceptional people work – don't just take our word for it, our employees have recently voted us on the Great Place to Work list for the 10th consecutive year

We're proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity
The Project Manager role focuses on driving key business metrics, with an emphasis on strong process and project management outcomes. This role will support teams working on both internal and external/client-facing initiatives that drive Adobe Experience Cloud solution implementation, with the goal to hit key achievements and maximum customer ROIs.

What You'll Do

• Track the execution of a set of deliverable and requirements designed to achieve a given project's objectives, which are outlined in a Statement of Work and determined by the senior members of the team
• Collaborate closely with the Adobe Delivery team in management of the hands-on technical implementation process and ensure the quality delivery.
• Work with teams to serve customer(s) and execute on project scope, requirements and integration points as they relate to solution implementation.
• Drive team members for project delivery and help manage scope and identify change requests including tasks, deliverables, milestones, resources, and estimated costs.
• Own the management of administrative scope of project, from inception to closure. Identify project risks from the daily execution of implementation and plan for mitigation till resolution.
• Collaborate with internal ecosystem teams and third-party subcontractors, vendors and technology partners as needed.
• Lead customer communication across the whole implementation lifecycle. Provide strong leadership to delivery team also to drive execution and reflect customer's business objectives and values.
• Coordinate critical issues across delivery teams, internal SMEs, Adobe support/engineering/product teams to resolve issues related Adobe product.
• Manage escalations from customer and ensure the impact is minimal and the issue is resolved in reasonable time. Manage customer's sentiment well.
• Support in accurately forecasting revenue, profitability, margins, bill rates and utilization across projects

What you need to succeed:

• Bachelor's degree, or equivalent experience
• Passionate and strong interest for new technologies, specifically relating to digital marketing
• Experienced in strong leadership fundamentals
• Demonstrated desire to go above and beyond and hunger to learn and grow
• Excellent problem-solving skills with a demonstrated ability to exercise critical thinking.
• An innovative thinker, collaborative business partner, who is well-organized and detailed
• Strong verbal and written communicator with high caliber, professional business demeanor
• Ability to interact with diverse teams throughout Adobe and support Adobe and customer stakeholders
• Ability to navigate and manage in an environment with a high level of ambiguity and diverse stakeholder group.
• Ability to quickly build strong relationships and support with lead generation or repeat business.

Highly desired

• Experience with or certification in Agile development.
• Experience with Adobe Digital Experience Solutions.
• Experience with Financial Force or Microsoft Dynamics
• Certified Scrum Master, PMP Certification

Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in
Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive
Creativity for All
together

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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