Digital Support Engineer

1 day ago

Dawan Tainan City, Taiwan myGwork - LGBTQ+ Business Community Full time $60,000 - $120,000 per year

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description
The position
Due to our growth we are looking for an experienced Digital Support Engineer to be added to our MSD (Materials and Structural analysis Division) Service, to deal with IT and infrastructure related matters.
In this position in the MSD division you will work close together with Sales and support organization to ensure a smooth introduction, delivery and support of our digital solutions and services. You will be in direct contact with the customer and interact with the implementation and support teams. It is your responsibility to provide all the vital information to handle the full landscape of the deployment of the IT solution including the integration with the customers infrastructure and enable the remote support capabilities.
Specific Work Associated With This Position Include

  • Engage with local support teams during pre-installation phase as a consultant to design the integration of the solution with the local infrastructure and answer all IT related questions.
  • Ensure systems are setup for remote diagnostics and health monitoring
  • Engage with the development and operations organization to provide recommendations to manuals, training and customer facing material.
  • Perform automated deployments through the use of configuration management technology;
  • Provide support to the installations within the SLA as agreed using our processes.
  • Conduct detailed troubleshooting and analysis of system or SW and infrastructure problems that affect reliability, performance, etc. of our delivered systems.
  • Support factory and development teams with first deployments, installs and upgrades of newly introduced systems and modules to ensure accurate working order.

The Requirements

The successful candidate will possess the following combination of education and experience:

  • Typically required, a Bachelor or Master degree in ICT Computer Science or a technical / SW field
  • Proficient in English (verbal and in writing)
  • Experience in IT application management;
  • Experience with data storage and (remote) software installations, support and trouble shooting.
  • Fundamental understanding and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs
  • Experience with virtualization technologies like VMWare/KVM infrastructure
  • Knowledge, or experience with: Monitoring tools, Linux, VMWare, Automation and Scripting, Kubernetes, Ansible and Docker.
  • Confirmed customer facing skills and great teammate.
  • Strong problem-solving skills and analytical approaches.
  • Motivated to work in a constantly evolving and highly technical environment.
  • Open to travel up to 25% of time (mainly regional).

  • IT Manager|Global F&B Brand

    2 weeks ago

    Dawan, Tainan City, Taiwan Michael Page Full time NT$1,800,000 - NT$2,400,000 per year

    Lead IT transformation for a global F&B brand expanding rapidly in Taiwan.Gain regional exposure and strategic influence in a high-visibility role.About Our ClientOur client is a Global F&B Brand operating under a well-established international structure. The Taiwan entity plays a crucial role in connecting global IT standards with local operational needs,...

  • IT Project

    2 weeks ago

    Dawan, Tainan City, Taiwan Michael Page Full time NT$720,000 - NT$1,440,000 per year

    Drive ERP & MES initiatives in a global manufacturing environment.Regional exposure with career path to PM or Regional IT roles.About Our ClientOur client is a global leader in the eyewear industry, covering both B2B and B2C businesses. With a strong presence in Asia-Pacific, the company is accelerating its digital transformation journey, including ERP...

  • Sole Engineer

    5 days ago

    Dawan, Tainan City, Taiwan Select Offshore Full time NT$40,000 - NT$60,000 per year

    Select Offshore are looking to fill the below opportunity.Job title: Sole EngineerLocation: TaiwanStart Date: 22nd October 2025Duration: 6 weeksRequirements: Multicat experienceIf you would like to apply for the above role, please do so via the form below.About SelectEstablished in 2013, Select is a leading talent provider in the energy industry, including...

  • Customer Support Engineer

    1 day ago

    Tainan, Taiwan Brooks Automation Full time $100,000 - $120,000 per year

    Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and...

  • Sr. Quality Digital Solution Engineer

    1 day ago

    Tainan City, Tainan City, Taiwan Corning Incorporated Full time NT$120,000 - NT$180,000 per year

    Role PurposeDrives understanding and continuous improvements of the overall Quality Management System and Product Quality Architecture. Assures compliance of internal and external specifications and standards.Key ResponsibilitiesDevelops, modifies, applies and maintains quality evaluation and control systems and protocols for processing materials into...

  • Software Support Engineer

    2 weeks ago

    Tainan Metropolitan Area, Taiwan ASM Full time NT$60,000 - NT$120,000 per year

    Step into a career with ASM, where cutting edge technology meets collaborative culture.For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such...

  • Java Software Engineer

    2 weeks ago

    Taipei, Taipei City, Taiwan TAO Digital Solutions Full time NT$900,000 - NT$1,200,000 per year

    Company DescriptionTAO Digital Solutions is a global technology company based in Silicon Valley, with offices in several countries, including the US, Canada, Taiwan, India, Australia, New Zealand, and Nigeria. We specialize in product engineering, managed services, and industry solutions for payments, healthcare, and automotive sectors. Our team of over...

  • Sr. Digital Verification Engineer

    7 days ago

    Taipei, Taipei City, Taiwan Monolithic Power Systems, Inc. Full time NT$120,000 - NT$240,000 per year

    Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to...

  • IT Support Engineer

    7 days ago

    Taipei, Taipei City, Taiwan KKCompany Full time NT$420,000 - NT$840,000 per year

    KKCompany Technologies Group is a leading technology group in software services. We have created the worlds first legal music streaming platform, KKBOX, and are an international software technology group focused on multimedia technologies, digital cloud, and AI applications as our core business to create value for the customers. The group consists of...

  • Field Service Engineer(On site Customer Support)-Tainan

    2 weeks ago

    Tainan, Taiwan IMS Nanofabrication GmbH Full time NT$720,000 - NT$1,440,000 per year

    Company Description At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor technology. Our cutting-edge mask writers power the world's most advanced chip manufacturing, making high-performance smartphones, PCs,...