Product Application Engineer_SOM
7 hours ago
This position focuses on providing
technical support
and
application services
for
embedded system SOM (System on Module) solutions
, including product lines such as COM Express (COMe), Qseven, SMARC, and COM-HPC modules.
As a
Product Application Engineer
, you will serve as the technical bridge between customers and internal teams. You will be responsible for supporting customer product applications, troubleshooting technical issues, and enhancing the overall user experience. This role requires strong communication skills, cross-functional collaboration, and solid technical expertise, making you a key contributor in connecting technology with market applications.
Responsibilities
- Assist customers with product application issues by providing usage guidance and application examples; support technical requirements throughout project integration.
- Collect feedback from global FAE teams, simulate and analyze issues, and collaborate with R&D teams to develop solutions.
- Participate in new product testing from a customer perspective; evaluate application scenarios and propose improvements to enhance product functionality and usability.
- Deliver product training sessions as needed to support both domestic and overseas partners as well as internal teams.
- Provide advisement and solutions for SOM module design, schematic review, and customized BIOS / EC hardware and software requirements.
Qualifications
- More than 5 years of experience as an AE / FAE / EE; motherboard design experience is a plus.
- Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Mathematics, Computer Science, or a related field.
- Basic knowledge of at least one programming language: C, C++, or C#; familiar with Windows and Linux operating systems.
- Business-level proficiency in English.
- Customer-oriented mindset with the ability to communicate directly with clients.
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