Customer Engagement Applications Engineer
1 week ago
- Responsible for providing technical applications support for the development and implementation of KLA wafer metrology and inspection products in customer fabrication facilities. Makes presentations on all aspects of products.
- Be responsible for acceptance test, customers training, recipe setup, project execution, and related pre-sales activities. Assists sales staff in assessing potential application of company products to meet customer needs. Provides follow-up support in disseminating technical information on specific applications.
- Reports regional requirement and updates to product division.
- Escalates field apps issue to division and follow up for issue fix.
- Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Works with customers and division to maximize the benefit of wafer inspectors
- Generate BKM and publish technical paper.
- Traveling to customer sites is required
- Master's degree in Physics, Optics, Engineering, Material Science, semiconductor process knowledge is a plus. Demonstrate independent research and problem solving.
- Must be willing to work in semiconductor clean room environment.
- Good presentation and report writing skills.
- Strong project management and leadership skills.
- Excellent communication, organization, analytical and interpersonal skills.
- Able to communicate effectively in English through email, conference calls and face-to-face meetings.
- Be self-driven, yet a strong team player.
KLA Corporation
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