Customer Quality Engineer

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare.

ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future. 

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at  and on LinkedIn and Twitter (X).

Position: Customer Quality Engineer (New College Graduate)
Location: Taipei, Taiwan

Job Summary
The Customer Quality Engineer play a key role in ADI's quality assurance processes by addressing customer quality concerns, collaborating with cross-functional teams, and driving continuous improvement in semiconductor product reliability.

Key Responsibilities

• Collaborate with cross-functional teams to investigate and resolve customer quality issues related to semiconductor products.
• Act as the key interface with customers, addressing quality concerns and ensuring customer satisfaction.
• Lead and coordinate the preparation of failure analysis (FA) and 8D reports with cross-functional teams, driving root cause analysis and implementing corrective actions to enhance product reliability and performance.
• Participate in quality audits and continuous improvement initiatives in semiconductor manufacturing processes.
• Manage customer-related EHS compliance and component surveys.
• Perform additional tasks assigned by management in support of quality objectives.

Qualifications

• Master's degree in Electrical Engineering, Materials Science, Semiconductor Physics, or a related field.
• Basic understanding of semiconductor processes, testing, or quality assurance.
• Fluent in English with strong communication skills.
• Excellent analytical and problem-solving abilities.
• Strong teamwork and interpersonal skills.
• Proficiency in Microsoft Office; experience with statistical analysis tools (e.g., JMP, Minitab) is an advantage.
• Self-motivated, detail-oriented, and eager to learn.
• Ability to work under pressure
• No prior work experience required; internships or project experience in the semiconductor industry is preferred.

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export  licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.  As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.