HW Quality Engineer

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are looking for a
HW Quality Engineer
to join the team.

Responsibilities

• Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards.
• Lead quality issues and improvement task force to contain, mitigate, and resolve the top-quality issues impacting global data centers.
• Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers.
• Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
• Responsible for quality readouts based on your telemetry data analysis, to bring clarity on status, actions across the organization and next steps for issue resolution.
• Establish Critical-to-Quality performance metrics to measure and improve product quality.
• Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met and improved.

Qualifications
Required Qualifications:

• 7+ years relevant technical engineering experience
• OR Bachelor's Degree in Electrical Engineering, or related field AND 5+ years technical engineering experience
• OR Master's Degree in Electrical Engineering, or related field AND 4+ years technical engineering experience
• 6+ years of work experience in managing product quality in the electronic industry.
• 3+ years of direct engineering experience in hardware system issue resolution for GPU Servers.
• Versed in filtering through applicable debug data, like telemetry and logs to identify and investigate HW failure signatures.

Other Qualifications
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's Degree in electrical, systems engineering, or related field AND 7+ years experience in a large scale manufacturing and/or data center environment/repair

• OR Master's Degree in electrical, systems engineering, or related field AND 6+ years experience in a high-volume manufacturing environment

• OR Doctorate in electrical, systems engineering, or related field AND 3+ years experience in a manufacturing environment/repair

• OR 9+ years equivalent experience.

• Patent or track record of engineering excellency.

• Experience with Liquid Cooling Systems in Data Centers
• 6+ years of experience in working with the modern server architectures – includes understanding of GPU, CPU methods for failure analysis, debugging or validation.
• 6+ years of system level server debugging with an understanding of power, system and network environments
• 2+ years of direct GPU related engineering experience in issue debug/test log review.
• Leadership skills and ability to collaborate with diverse teams and drive a call to action.
• Expert of root cause analysis and corrective action methods to identify contributing factors of production defects.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.