AI Delivery Consultant, Professional Services

Are you excited to help the Intelligence Community to leverage massive amounts of data in developing Machine Learning (ML) and Deep Learning (DL) models and adopting Artificial Intelligence (AI)? Eager to learn from many different enterprise's use cases of AWS ML and DL? Thrilled to be key part of Amazon, who has been investing in Machine Learning for decades, pioneering and shaping the world's AI technology?

At Amazon Web Services (AWS), we are helping the federal government build ML and DL models on the AWS Cloud. We are applying predictive technology to large volumes of data and against a wide spectrum of problems. Our Professional Services organization works together with our AWS customers to address their business needs using AI.

AWS Professional Services is a unique consulting team. We pride ourselves on being customer obsessed and highly focused on the AI enablement of our customers. If you have experience with AI, including building ML or DL models, we'd love to have you join our team. You will get to work with an innovative company, with great teammates, and have a lot of fun helping our customers.

In this role, you will be able to dive deep into data, discovering root causes, and designing long-term solutions. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of AI.

Key job responsibilities
- Understand the customer's business need and guide them to a solution using our AWS AI Services, AWS AI Platforms, AWS AI Frameworks, and AWS AI EC2 Instances .
- Assist customers by being able to deliver a ML / DL project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization.
- Use Deep Learning frameworks like MXNet, Caffe 2, Tensorflow, Theano, CNTK, and Keras to help our customers build DL models.
- Use SparkML and Amazon Machine Learning (AML) to help our customers build ML models.
- Work with our Professional Services Big Data consultants to analyze, extract, normalize, and label relevant data.
- Work with our Professional Services DevOps consultants to help our customers operationalize models after they are built.
- Assist customers with identifying model drift and retraining models.
- Research and implement novel ML and DL approaches, including using FPGA.

About the team
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications:
- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)
- Experience implementing AWS services in a variety of distributed computing environments
- 3+ years experience in machine learning, proficient in machine learning algorithms, model training, and deployment.
- Excellent oral communication skills, able to present fluently to customers in both Chinese and English.

Preferred Qualifications:
- 5+ years of IT implementation experience
- Experience and technical expertise (design and implementation) in cloud computing technologies
- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
- Proven ability to lead AI-related technical work and collaborate effectively with other data scientists in a team environment.
- Experience in supporting pre-sales activities by presenting compelling AI/ML use cases and successful implementation stories to potential customers.
- Demonstrated experience working in a larger, diverse group with overseas team members, exhibiting strong cross-cultural communication and collaboration skills.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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