Customer Production Support Engineer

4 days ago

Zhubei City, Taiwan Teradyne Full time NT$720,000 - NT$1,440,000 per year

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

  • Perform system installation, Project Management, calibration, retrofit, training and troubleshooting.
  • Escalates customer production problem and take ownership of problem until it is resolved.
  • Develop relationship with customer ; Work with the customer actively on issue prevention.
  • Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance teams with objectives of reducing equipment downtime and maintenance cost.
  • Execute with the various support teams within Teradyne to deliver on Teradyne commitment to customer. This includes all technical resources engaged with account.
  • Play an active role in transferring the needed application knowledge from the specifier team into the customer production support team during the release phase.
  • Provides technical expertise and value to customers (Hardware and software)and manage internal/external resources, application/production issues activities.
  • More senior levels may provide recommendations/inputs into the next generation product development.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.

  • Degree in electronics engineering or related field.
  • Experience in working with customer in the semi test area.
  • Has a good working attitude and willingness to work.
  • Can work under higher pressure & deal with constant requirement changes.
  • Have testing or ATE experience will be a plus.
  • Fluent in English is a plus.
  • Having experience in handler/prober H/W docking integration will be a plus.
  • Understanding of Silicon photonics, CPO(Co-Packaged Optics) and PIC measurement or testing is preferred.

Benefits
Teradyne offers a variety of robust health and well-being benefit programs, including medical claims, group insurance, retirement plans, paid vacation & holidays, tuition assistance programs, and more.

  • Product Support Engineer

    3 days ago

    Zhubei,, Taiwan Bruker Full time NT$60,000 - NT$120,000 per year

    OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation...

  • Product Reliability Engineer

    19 hours ago

    Zhubei City,, Taiwan Nordic Semiconductor Full time NT$1,200,000 - NT$2,400,000 per year

    About The JobNordic Semiconductor seeks an experienced Product Reliability Engineer to join our Product Qualification Team in Taiwan. In this role, you will execute product-level qualification and reliability testing programs, support failure analysis efforts, and act as the main point of contact for foundry suppliers, wafer manufacturers, OSATs, and other...

  • Product Reliability Engineer

    6 days ago

    Zhubei City, Taiwan Nordic Semiconductor Full time $60,000 - $120,000 per year

    About the jobNordic Semiconductor seeks an experienced Product Reliability Engineer to join our Product Qualification Team in Taiwan. In this role, you will execute product-level qualification and reliability testing programs, support failure analysis efforts, and act as the main point of contact for foundry suppliers, wafer manufacturers, OSATs, and other...

  • NPI Product Engineer

    6 days ago

    Zhubei City, Taiwan Nordic Semiconductor Full time NT$1,200,000 - NT$3,600,000 per year

    About the jobWe are looking for a new key member of the Process Engineering team that is responsible for all programs related to the improvement of yield and manufacturing robustness as well as constituting the company's center of excellence with regards to semiconductor manufacturing technology. This position will be responsible for tape-out handling,...

  • Product and Test Director

    6 days ago

    Zhubei City,, Taiwan Ambiq Full time $150,000 - $200,000 per year

    Job TypeFull-timeDescriptionCompany OverviewAmbiq's mission is to enable intelligence everywhere by delivering the lowest power semiconductor solutions. Ambiq is a pioneer and a leading provider of ultra-low-power semiconductor solutions based on our proprietary and patented sub- and near-threshold technologies. With increased power requirements of...

  • Principal Product Engineer

    4 days ago

    ZHUBEI, Taiwan Cadence Design Systems Full time NT$1,200,000 - NT$3,600,000 per year

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.1. Deliver the power analysis (IR-drop/EM) methodology and flow2. Develop or integrate digital design flow/tools with Cadence methodologies and technologies3. Collaborate with R&D and customers to deliver high quality Cadence Voltus Platform solutions...

  • Product Manager

    2 weeks ago

    Zhubei City, Taiwan Ambiq Micro, Inc Full time NT$1,200,000 - NT$2,400,000 per year

    Company Overview Ambiq's mission is to enable intelligence everywhere by delivering the lowest power semiconductor solutions. Ambiq is a pioneer and a leading provider of ultra-low-power semiconductor solutions based on our proprietary and patented sub- and near-threshold technologies. With the increasing power requirements of artificial intelligence (AI)...

  • Product Manager

    2 weeks ago

    Zhubei City,, Taiwan Ambiq Full time NT$1,200,000 - NT$2,400,000 per year

    Job TypeFull-timeDescriptionCompany OverviewAmbiq's mission is to enable intelligence everywhere by delivering the lowest power semiconductor solutions. Ambiq is a pioneer and a leading provider of ultra-low-power semiconductor solutions based on our proprietary and patented sub- and near-threshold technologies. With the increasing power requirements of...

  • Customer Support Consultant, crypto

    1 week ago

    Tainan City, Taiwan SupportYourApp Full time $40,000 - $60,000 per year

    Description Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

  • Senior Support Engineer

    6 days ago

    Taipei City, Taiwan Cardlytics Full time NT$720,000 - NT$1,440,000 per year

    About CardlyticsRemember that time you got cash back on a cup of coffee through your banking app? That was usCardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for...