Facilities Coordinator

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   JLL empowers you to shape in a brighter way.    Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this job involves:  The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services, event, and helpdesk.  The Facilities Coordinator is also required to provide administrative support to the team.  What your day-to-day will look like:  Client/Stakeholder Management  Provide superior customer service to meet on-site client's expectations  To be attuned with customers, build and establish relationships with stakeholders  across all levels.  Foster a sense of community and create happiness at work for the team, the client  and their guest  Display tact and diplomacy in working and communicating with others/users  Foster a sense of community and create happiness at work for our team, our client and their guests Share communications collaterals with the JLL team Procurement & Vendor Management  Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)  Assist in the procurement of vendors and services as required  Finance Management  Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner  Ensure prompt and accurate management of purchase orders in JDE  Health & Safety Management  Conduct regular audits to ensure safety procedures on site are in place and working  Assist in carrying out safety procedures when needed  Site Operations Management  Assist in the implementation of Industry Best Practice operations  Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times  Seek ways to constantly reduce costs and improve operational standards  Always maintain premises in neat and good working condition  Organize and track activity status and details of multiple projects.  Resolve problems associated with all building services including janitorial, mailroom, reception, transportation, event, space management, copier services, parking, conference rooms, interior and exterior furnishings, fixtures and equipment.  Pro-actively inspect interior and exterior spaces regularly as directed to ensure the facility is in good repair and the site is safe.  Check rooms and furniture to identify needs for repairs or renovations.  Maintain duplicate office keys in good order  Assist with receptionist coverage from time to time  Provide support for meeting room bookings where required  Provide support for client events where required Coordinate the catering services where required Ad Hoc responsibilities assigned by the Site Service Manager  Observe and report all incidents or suspicious activity to the Facilities Manager or  Client Security as appropriate for the circumstances and/ or as required by the site.  Risk Management  Assist in the implementation and management of property risk management program Support the implementation and monitoring of disaster recovering and business  continuity plans  Follow established escalation procedures and incident reporting procedures  Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies  Achieve Key Performance Indicators and Service Level Agreement targets  Firm First Mindset  Able to cooperate and work well with others to meet targets  Support the team effectively as and when needed  Proven ability to commit to flawless execution while complying with firm's procedures and standards  Client Focus & Relationship Management  Demonstrate and ensure to instill a culture in the team that match our 'I am JLL' core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer  Able to interact with the general client staff & vendors with ease  Ability to manage conflict and conflicting priorities  Demonstrates ability to work with vendors to deliver efficient services  Demonstrates proactive & professional approach to customer service  Has a customer-oriented attitude  Project Management & Organizational Skills  Proven ability to manage multiple and complex operational matters on a daily basis  Desired or preferred experience and technical skills: Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service-oriented attitude Project Management & Organizational Skills Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking Demonstrates ability to prioritize and manage the completion of projects in an   efficient and timely manner Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Required Skills and Experience:  Min. bachelor's degree in facilities management, building, business or other related field &/or 2-3 years' experience in facilities, property management, hospitality or related field Has experience working in industrial environment Strong communicator, also an active listener Passion for quality – has an eye for detail to make sure the best delivery of services Self-motivated; confident & energetic Ability to effectively deal with stressful situations Flexible – able to adapt to rapidly changing situations Goal-oriented – able to focus on meeting all performance targets Is a team player – able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty & trustworthiness Good English in reading, writing, listening and speaking     Location: On-site –Hsinchu, Taiwan, ChinaIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. 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We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.