Facility Coordinator

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   How We support the Whole You: Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.Benefits to eligible employees, include:Group Insurance PlanAnnual LeaveLabor InsuranceNational Health InsuranceEmployee Welfare CommitteeEmployee Assistance Programme (EAP)What this job involves –The Facilities Coordinator must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.  Procurement and Vendor Management• Manage the vendor procurement and management practices of the various INTEL sites and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.• Benchmark services across properties within the country as well as across the region.• Administer the virtual approval process for contract execution• Co-ordinate and monitor the contractor management programFacilities Operations• Implement a comprehensive energy management program• Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Regional consistency will be of importance. • Manage the Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure.• Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained• Recommend continuous quality improvement practices across the region, ensuring initiatives in one country are followed up in the other parts of the region to maximize the benefits to INTEL• Ensure consistency of regional policies & procedures with constant updating of OneView and that all staff have adequate familiarity with the systems as well as the policies• Implement, comply with and audit all internal management systems, for quality assurance• Assist with the coordination of Churn and other relocations  activities• Ensure all Critical Environment (CEM) requirements are met. • Ensure all Reactive Maintenance is completed as per the agreed timeframes.• Ensure all Financial Management requirements are completed in a timely and accurate manner. Manage all health and safety workplace issues and actively participate in health and safety reviews.Risk Management• Coordinate a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.• Ensure data integrity of all information loaded into systems and comply with the audit process from time to time• Assist in the development of guidelines and strategies to protect health and safety of staff and others, protect INTEL and Jones Lang LaSalle reputations.• Ensure disaster recovery and business continuity planning is implemented and maintained.• Ensure escalation procedures are in place and observed for incident and problem reporting including advice to INTEL Regional Managers and insurance company.Profitability/ Savings Initiatives:• Develop initiatives and strategies that lead to cost savings and service improvementCustomer Service / Client Relationships:• Evaluate service response time and analyze occupants' service request trends and suggestions• Ensure feedback from client sessions is recorded and responded to the satisfaction of the end user.• Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region.• Lead by example and groom the team in achieving maximum client satisfaction levelReporting:• Ensure that the team delivers meaningful inputs across the region in the development of monthly management reports.• Review monthly financial reports including the preparation of accruals and variance analysis with JLL and INTEL Regional Managers (as required).• Assist in the budgeting and Recommit process including reviews with INTEL Regional Managers as required.• Administer the OneView website and ensure that all reports and other relevant data is regularly updated.Training:• Ensure the team is well trained on all facilities policies, procedures and systems. Work closely with the Jones Lang LaSalle senior Account team  to devise new and innovative methods of learning built around skill development, leadership and succession planning• Assign buddies for new team members to ensure team work, consistency & rationalization of the teamLeadership / Staff Management:• Actively encourage an environment that supports teamwork, co-operation & performance excellenceInterested?  An ideal candidate would need to have the following qualificationsDesired experience and technical skills Required Refer to the Individual Performance Agreement (IPMP) for Key Performance Measures.Ensure the KPI Targets for the Account are met Interpersonal skills with a strong client focus.Team Leader with line management skills and the ability to delegateTechnical comprehension and experience with performance based service contracts and vendor management Knowledge of occupational safety requirementsStrong budget management and financial analysis skillsDemonstrated initiative Excellent written and oral communication skills.Strong analytical skills.If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableAbout JLL –We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.Location: On-site –Hsinchu, Taiwan, ChinaJob Tags:HiringIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.