Customer Service Representative
2 days ago
Aster is the foremost decentralized exchange for crypto derivatives on major blockchains like BNB Chain and Arbitrum. Offering both order book and on-chain perpetuals, Aster empowers traders and stakers with unparalleled opportunities. Elevate trading with up to 1001x leverage, zero slippage and competitive fees. Amplify liquidity provider (LP) returns with the highest yield among perpetual trading platforms with majority-stablecoin LP pools.
Job Responsibilities:- Handle high-volume live chat and ticket requests.
- Provide accurate, valid, and comprehensive information to users.
- Follow communication procedures, guidelines, and policies.
- Collaborate with other business units, accurately documenting customer requests.
- Manage complaints, provide timely and effective solutions, and follow up to ensure resolution.
- Go the extra mile to engage customers and enhance their trading journey.
- Minimum 1 year of experience in customer service, preferably in finance, crypto, or e-commerce industries.
- College degree or above.
- Bilingual proficiency in English and Mandarin is required for effective communication with international users and stakeholders.
- Previous experience in cross-functional or technical support will be a strong advantage.
- High level of honesty and integrity; proactive, meticulous, and team-oriented.
- Ability to work under pressure, with strong communication skills and a drive to exceed expectations.
- Passion for customer service and willingness to work under flexible shifts.
- Positive interest in the crypto and Web3 industry.
-
Customer Service Representative
7 days ago
New Taipei, Taiwan Danfoss Full time NT$360,000 - NT$480,000 per yearThe Impact You'll Make As our customer service specialist, you'll play a key role in overall business success by ensuring customer satisfaction, retention, and loyalty.Providing outstanding, and consistent customer experience increases overall customer satisfaction and provide you with collaboration opportunities with different teams and opportunities to...
-
SR| Services Representative
2 hours ago
Taipei, Taipei City, Taiwan Schneider Electric Full time NT$900,000 - NT$1,200,000 per yearAbout SE Taiwan 永續未來 由你定義Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?We are looking forServices Representativeto make an #IMPACTAtSchneider Electric, we believe access to energy and digital is a basic human right. We empower all to do...
-
Customer Service Representative
2 hours ago
Taipei, Taipei City, Taiwan Bausch + Lomb Full time NT$300,000 - NT$600,000 per yearBausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.Our comprehensive portfolio of over 400 products is fully...
-
Asso. Analyst, Customer Service
2 hours ago
Taipei, Taipei City, Taiwan BD Full time NT$396,000 per yearJob Description SummaryProvides customer service support to customers utilizing effective relationship management skillsJob DescriptionPlace and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives, Marketing) and communicate as needed to ensure high customer...
-
Customer Service Officer
2 hours ago
Taipei, Taipei City, Taiwan BSI Full time NT$360,000 - NT$480,000 per yearGreat that you're thinking about a career with BSIResponsibilities & AccountabilitiesHelp and support clients & company to prepare assessment deliveryEstablish long-term relationship with customer to answer clients' queries and solve problems pre and after assessmentDeal with customer complaints, continuously improve customer satisfaction in order to...
-
Services Representative
7 days ago
Taipei, Taiwan Schneider Electric Full time $60,000 - $80,000 per year您將在客戶現場對所有施耐德產品進行安裝、檢查、維護、故障排除和維修客戶設備和提供技術支援。利用各種工具測試電路和設備、分析設備故障原因並為客戶說明維護手冊內容。工作職責:1. 提供卓越的客戶服務與建議。2....
-
Customer Success Representative
2 weeks ago
Taipei, Taipei City, Taiwan Qnity Full time NT$480,000 - NT$1,440,000 per yearThe role involves accurately quoting according to company guidelines, handling customer complaints and service needs, and managing export freight payments. It includes preparing export documents for drop shipments, coordinating with forwarders, and assisting with overdue accounts receivable. The position requires processing customer orders, communicating...
-
Sales Representative
2 hours ago
Taipei, Taiwan Fortive Careers Full timeKey Responsibilities: The Sales Representative is responsible for identifying and closing new business opportunities within established and new accounts in a geographically dispersed territory. Additionally, the Associate Account Manager will focus their call activities on multi-specialty ambulatory surgery centers and some hospitals that fall outside...
-
Internal Sales Representative
7 days ago
Taipei, Taipei City, Taiwan Altera Full time NT$1,200,000 - NT$2,400,000 per yearJob DetailsJob Description:We are seeking a highly organized and customer-focused Internal Sales Representative (ISR) to support our field sales team in delivering best-in-class service to our customers. In this role, you will serve as the critical operational link between our account managers, FAEs, distribution partners, and end customers in support of the...
-
Internal Sales Representative
7 days ago
Taipei, Taiwan Altera Full time NT$600,000 - NT$1,200,000 per yearJob Details:Job Description:We are seeking a highly organized and customer-focused Internal Sales Representative (ISR) to support our field sales team in delivering best-in-class service to our customers. In this role, you will serve as the critical operational link between our account managers, FAEs, distribution partners, and end customers in support of...
