Senior Officer, Sales Support, Deposits
2 days ago
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
- Provide comprehensive sales support to the Consumer Banking team, ensuring seamless customer experience and efficient service delivery
- Assist in the development and implementation of sales strategies and initiatives to drive business growth
- Analyze customer data and market trends to identify opportunities and provide insights to the sales team
- Collaborate with cross-functional teams to resolve customer inquiries and address their needs effectively
- Contribute to the development and maintenance of sales tools, processes, and documentation
- Participate in training and development activities to enhance product knowledge and sales skills
Requirements
- Minimum 3-5 years of experience in a sales support or customer service role within the banking or financial services industry
- Strong analytical and problem-solving skills with the ability to interpret data and provide meaningful insights
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues
- Proficient in using various software applications and digital tools to support sales activities
- Ability to work collaboratively in a team environment and adapt to changing business needs
- Demonstrated commitment to providing exceptional customer service and a passion for the banking industry
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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