Account Manager, Creative Services

At Tag, we bring big ideas to life. As a leading creative production and sourcing partner, we work with some of the world's biggest brands and agencies, delivering content at scale to create campaigns that are more impactful, more effective and more efficient.

We believe that the combination of different ideas, experience, backgrounds and skillsets create a great place to work, and we are committed to promoting an inclusive, equitable and diverse culture where each employee feels supported and empowered.

But don't just take our word for it We are proud to have recently won awards for Best Culture, Production Agency of the Year and Outstanding SME in Gender Equality, Family Status Equality and Racial Equality and Inclusion. Check out to learn more.

POSITION SUMMARY

The Account Manager acts as a key relationship manager with healthcare client stakeholders and

should aim to develop deep understanding of the client's business, priorities, and strategies.

Works directly with clients and staff to oversee portfolio of work, including budgets and briefs from start to completion as well as other projects for our clients, and ensures that project goals and objectives are met within the agreed upon time, scope, budget, and resource requirements.

JOBQUALIFICATIONS

・Member of the Client Services Management team responsible for the execution of the client plan in key projects(s).

• Build client relationships, confidence and trust

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on medical communications, marketing

and pharmaceutical pipeline trends

• Collaborates with the various internal departments to write a strong, inspiring agency brief and concept based on the client's initial brief

• Influences the development of the highest quality of work by sharing knowledge of the client/business/brand and demonstrating sound judgment

• Keep track of accounting and financial operation ensuring project is delivered on time, on budget and within scope

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates and monitoring scope to avoid or address scope creep

• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement

• Effectively facilitates the communication between agency, client and our partners to ensure seamless and desired outcomes

• Maintains a sense of discretion and professionalism, and be a proud builder of the IMPact Studio+

IDEAL BACKGROUND

• Bachelor's degree or equivalent in communications; marketing, pharmaceuticals; or any discipline of Science

• Min. 3-4 years of relevant work experiences in a healthcare communications and/or medical communications agency (preferred) in similar capacity

• A healthcare communications background is highly preferred, or a passion to explore that space

• Possess a meticulous personality with project management capability and business acumen

• Excellent interpersonal skills, have growth mindset and prior experience in a client-focused role

• Proficiency in both Mandarin and English are required.

We offer competitive remuneration package and fringe benefits to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure.

Interested parties please send us your full resume with
expected salary
and
availability
by clicking "Apply Now"

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Don't let self-doubt get in the way of what could be a great opportunity. We know from research that while men tend to apply to jobs when they meet around 60% of the criteria, women and people from diverse backgrounds may not put themselves forward unless they check every box.

If you think this role could be a great fit for you, please do get in touch – even if you don't meet every single requirement. Let's have a chat and see if this could be the right role for you.

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All information provided will be treated in strict confidence and used solely for recruitment purpose
).