Senior Specialist, IT Service Delivery, ETS
14 hours ago
• Independently resolves IT issues for users through onsite and remote support.
Leads, guides, and actively participates in support, troubleshooting, and repair of IT equipment, complex network issues and inventory support for assets.
•Continuously assesses user needs based on global/regional IT standards, manages IT asset lifecycles, and prepares detailed documentation like SOPs and knowledge-base articles.
•Acts as a Subject Matter Expert (SME), providing specialized knowledge, expertise, and training to IT employees. This includes running deployments of new IT initiatives and performing root cause analysis.
•Involved in budget monitoring, incident and problem resolution, and IT project management (e.g., office builds). The role requires vendor management skills, following the internal procurement processes, and upholding IT governance and security compliance within the market.
•Builds and maintains strong relationships with local business stakeholders to align IT services with their needs.
•Minimum of 5 years experience; managing a single location or multiple locations with 500 users or more.
•Experience with networks, firewalls, and desktop computing/management technologies (like Fortinet, Palo Alto)
•Fluent in English, capable of basic correspondence with regional counterparts and engaging in meetings.
•Great Interpersonal and stakeholder management skills with ability to effectively engage with local leadership/stakeholders and global/regional IT leadership
•Exhibit skills in solving complex problems spanning multiple functions
•An individual who pays attention to details
•Ability to work under pressure and still meet regional/global goals and OKRs.
【Nice-to-Have】
•ITIL, CompTIA A+ or relevant professional certifications
-
Senior Specialist, IT Service Delivery, ETS
4 days ago
Xinyi District, Taipei City, Taiwan foodpanda Full time NT$900,000 - NT$1,200,000 per yearJob DescriptionIndependently resolves IT issues for users through onsite and remote support.Leads, guides, and actively participates in support, troubleshooting, and repair of IT equipment, complex network issues and inventory support for assets.Continuously assesses user needs based on global/regional IT standards, manages IT asset lifecycles, and prepares...
-
System Administrator, IT Service Delivery
14 hours ago
Xinyi District, Taiwan Delivery Hero Full time NT$480,000 - NT$720,000 per yearJob Description • Independently resolves IT issues for internal users through onsite and remote support.•Owns the full lifecycle of IT services, including hardware/software installation, user onboarding/offboarding, and asset management.•Capable of maintaining and exceeding key performance indicators (KPIs), service level agreements (SLAs), and...
-
Xinyi District, Taiwan Delivery Hero Full time NT$120,000 - NT$180,000 per yearCompany Description foodpanda 是 Delivery Hero 集團的一部分,這是全球首創的本地外送平台。我們的使命是提供快速、便利、送達您家門口的驚艷體驗。我們在全球超過 70 個國家運營。集團總部位於德國柏林。Delivery Hero 自 2017 年起在法蘭克福證券交易所上市,並且是 MDAX...
-
Xinyi District, Taiwan Delivery Hero Full time NT$720,000 - NT$1,440,000 per yearCompany Description foodpanda 是 Delivery Hero 集團的一部分,這是全球首創的本地外送平台。我們的使命是提供快速、便利、送達您家門口的驚艷體驗。我們在全球超過 70 個國家運營。集團總部位於德國柏林。Delivery Hero 自 2017 年起在法蘭克福證券交易所上市,並且是 MDAX...
-
System Administrator, IT Service Delivery
14 hours ago
Xinyi District, Taipei City, Taiwan foodpanda Full time NT$480,000 - NT$720,000 per yearJob DescriptionIndependently resolves IT issues for internal users through onsite and remote support.Owns the full lifecycle of IT services, including hardware/software installation, user onboarding/offboarding, and asset management.Capable of maintaining and exceeding key performance indicators (KPIs), service level agreements (SLAs), and customer...
-
Senior Talent Acquisition Specialist
4 days ago
Xinyi District, Taipei City, Taiwan dentsu Full time NT$900,000 - NT$1,200,000 per yearJob Description:We are looking for a Senior Talent Acquisition Specialist who will help dentsu attract and hire the best talent. In this role, you will manage end-to-end recruitment, work closely with hiring managers, HRBPs, and colleagues across the business, and ensure a smooth and professional candidate experience. You will also contribute to strategic...
-
Xinyi District, Taipei City, Taiwan foodpanda Full time NT$900,000 - NT$1,200,000 per yearfoodpanda 是 Delivery Hero 集團的一部分,這是全球首創的本地外送平台。我們的使命是提供快速、便利、送達您家門口的驚艷體驗。我們在全球超過 70 個國家運營。集團總部位於德國柏林。Delivery Hero 自 2017 年起在法蘭克福證券交易所上市,並且是 MDAX 指數的一部分。Job...
-
Seller Service Specialist
1 week ago
Songshan District, Taipei City, Taiwan Coupang Full time NT$480,000 - NT$1,440,000 per yearCompany IntroductionCoupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.Our services in Taiwan include "Rocket Delivery" which offers next-day delivery for a wide selection of items at affordable prices, "Rocket Oversea" which offers...
-
Senior Data Analyst
14 hours ago
Xinyi District, Taipei City, Taiwan foodpanda Full time NT$1,200,000 - NT$2,400,000 per yearfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock...
-
Senior Specialist, Media Planning
4 days ago
Xinyi District, Taipei City, Taiwan dentsu Full time NT$900,000 - NT$1,200,000 per yearThe purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan.Job Description:Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in order to drive market leading...
