Ecommerce Program Specialist

1 week ago

Neihu District Taipei City, Taiwan UST Full time $104,000 - $130,878 per year

We are seeking an Ecommerce Program Specialist in the APAC region to contribute significantly to the Marketplace initiatives across regional markets.

This position involves collaborating closely with the Regional Ecommerce Manager and cross-functional teams to guarantee the timely implementation of product updates, promotions, and site improvements. We are looking for someone diligent, well-organized, and proactive in working with internal teams and external partners. It is crucial to excel in a fast-paced environment, prioritize effectively, and uphold high standards of accuracy. Effective teamwork and communication skills are also vital, as this role plays a direct part in advancing operational excellence and improving the customer journey.

What you'll be doing:

· Lead regional adoption of the Marketplace by driving partner recruitment, onboarding, and system integration, ensuring smooth execution from requirements to launch.

· Continually improve platform features and user experience to enhance buyer journeys and boost conversions in both direct and channel ecosystems.

· Support day-to-day ecommerce operations by coordinating product updates, content localization, and site maintenance tasks across multiple locales.

· Assist in preparing product listings, promotions, and checkout flow validations to ensure accuracy and smooth customer experiences.

· Work closely with internal collaborators (Program Managers, Developers, and Sales teams) as well as external partners to ensure consistent and timely updates.

· Track issues, follow up with teams for resolution, and document progress to help ensure timely delivery of ecommerce projects.

· Contribute to data collection and reporting to support analysis of sales performance, user journeys, and campaign efficiency.

What we need to see:

· Bachelor's degree or higher in Computer Science, Computer Engineering, or a related field.

· 1–2 years of experience in ecommerce operations, digital marketing, or online content management.

· Strong organizational skills with keen attention to detail; capable of managing multiple tasks in parallel.

· Strong communication skills in English (written and verbal) and another ASIAN language (Japanese, Korean, Chinese) to coordinate with collaborators across global teams; comfortable interacting with interested parties at all levels.

· Solid understanding of project management methodologies.

· Team-oriented and able to work effectively in a matrix organization, while also being self-motivated and autonomous.

· Flexible working hours to collaborate with partners across different time zones.

· Comfortable working in a fast-paced, dynamic environment with shifting priorities.

· Proficiency with common efficiency and collaboration tools (e.g., Excel, PowerPoint, project tracking software).

Ways to stand out from the crowd:

· Experience with applying AI tools to improve working efficiency and optimize results quality. Demonstrated ability to quickly grasp new technical concepts.

· Demonstrated dedication and motivation to boost revenue by recognizing and seizing chances within direct and channel ecommerce networks.

· Familiarity with content management systems (CMS) and ecommerce platforms.

· Working knowledge of analytics tools (e.g., Adobe Analytics, Power BI, or similar) to track and evaluate performance.

· Sound problem-solving skills for suggesting and implementing process improvements

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