
PJP Team Lead
5 days ago
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Accelerate PJPs to achieve the desired outcomes of embedding into ecosystems by
- works with PJPs to deepen knowledge of patient journey and triple win to enable team to make decision and priority purposefully
- coaches PJPs as expert to discuss sciences of DA/Product to ensure Roche products benefit to right patients
- has contracted with PJPs for ecosystem and individual goals (alignment with Squad)
- architects framework for TWD and facilitates PJPs to discuss individual STO/signals/forecast, invite squad/enablers to comment and ensure having following up actions and see the improvement.
- supports PJPs' learning journey to see the individual contribution/impact.
- continuous sensing and collect signals via check-ins, group meetings, TWD…to bring insight into actionable development plan and in turn regular check ins with cluster lead to exchange ideas for team need and people development
- enable individuals to continue to self develop & empower/self accountable
- work with PPoC coaches to build feedback culture so PJPs are self-authoring in their own development and continuously develop what excellent looks like.
- works with the team collaboratively and shares expertise across the organization to remove silos and redundancy to ultimately support common pursuit of the North Star
- Lead is responsible for people/business administration
- Lead is responsible for people deployment to ensure talent fluidity and resource optimization.
- Lead acts as a guardian and drives the team's climate and culture of high standards of compliance, ethics and safety; putting patients at the center of all actions; be accountable for requirements as set out in Taiwan laws, IRPMA Code, Roche policies and SOPs, by partnering with Legal and Compliance, RSS and other functions
Catalyze the customer engagement model to demonstrate by
- Lead enables PJPs to ensure quality of insights and thinking to ensure team works to validate across ecosystem same pain points and what is the root cause only then, team to share to Squad / customers to refine strategy
- Lead enables PJPs to build partnership with external stakeholders to co-create solutions for patient needs
- Lead encourages team to be bold to experiment based on OBP concept, new way of working and Operating Principles to pursue ambition goals
Catalyze network way of working to enable PJPs to work as partners within/above affiliate by
- Lead works and aligns with the ANL, squad lead, and chapter lead to ensure having the same goals, resource optimization and process simplification
- Lead works with PPoC coaches to build psychological safety and feedback culture
- Lead adopts global resources to enable better achievements/outcomes locally
- Lead is resourceful while keeping up with network cross-affiliates
Mindset - what is the expected mindset?
- Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)
- Role Models Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
- Self-managed and self-directed - altruistic in supporting the global network
- Display of integrity in everything (i.e. open, honest, ethical and genuine)
- Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling
- VACC -
- Visionary: Defining and embedding the strategy around creating improved patient journeys
- Architect: Evolves the PJP roles and forms and empowers teams that make great decisions
- Coach: Helps PJP in the network build the skills and mindset they need to succeed; coaching and being coached
- Catalyst: Removes obstacles, prioritizing to create clarity and focus; collaborates externally to solve health ecosystem bottlenecks; brings/ develops learning solutions in service of the PJP needs
Requirements:
Education:
- University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus
Working Experience:
- Experience in leading cross-functional team
- Strong business acumen with desired expertise in commercialization, medical and customer experience excellence
- Deep experience in agile ways of working is required
- Excellent proficiency in planning and handling resources deployment
- Good Compliance track record. No material Compliance violation is identified in the past 5 years
Skills & Knowledge:
- System thinker and deep listener and communicator
- Excellent stakeholder engagement skills including partnering with TAE's and organizations
- Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the professional level
- Clear understanding of Roche's present portfolio and future pipeline, such that they can work on future-based solutions
- Able to understand and leverage digital means and tools is required
- Good knowledge of Compliance requirements and clear understanding of high standards of Integrity
Competencies:
- Fluent in the local language. Proficient in English to collaborate internally across the broader Roche enterprise is highly desired
Who we are
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an Equal Opportunity Employer.
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